Taylor Williams
Summary
Dynamic and reliable professional with experience as a Shift Leader at Beach Hippie Coffee, excelling in customer service and cash handling. Proven ability to train teams and enhance operational efficiency while maintaining a clean and safe environment. Skilled in POS system operation and committed to delivering quality results under pressure.
Professional with track record in efficiently handling packaging tasks. Known for reliability, adaptability, and strong teamwork. Skilled in inventory management, quality control, and maintaining safety protocols. Consistently delivers results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Packer
Insinkerator
12.2024 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Shift Leader
Beach Hippie Coffee
07.2022 - 04.2024
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Shift Leader
Toppers
04.2017 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Marine Science
Coastal Carolina University
Conway, SC05-2027
High School Diploma -
Racine Lutheran High School
Racine, WI05-2020
Skills
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
- Customer service
- Reliability and punctuality
- Cash handling
- POS system operation
- Friendly and outgoing
- Team player
- Problem-solving
- Opening and closing duties
- Team leadership
- Training assistance
Timeline
Packer
Insinkerator
12.2024 - Current
Shift Leader
Beach Hippie Coffee
07.2022 - 04.2024
Shift Leader
Toppers
04.2017 - 01.2022
Bachelor of Science - Marine Science
Coastal Carolina University
High School Diploma -
Racine Lutheran High School
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