Taylor Williams
Bryan
Summary
Dynamic and dedicated professional with extensive customer service experience at D.R. Horton. Skilled in data entry and organization, I excel in fostering client relationships and enhancing satisfaction. Proven ability to manage high-pressure situations with patience and empathy, ensuring seamless operations and support for sales initiatives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Model Home Attendant/Sales Assistant
D.R. Horton
09.2024 - 01.2026
- Adapted quickly to changing environments for continued professionalism under pressure.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected information from potential clients, helping to support Sales Agents within the community.
Sales Associate
Forever 21
02.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Receptionist Intern
Sapphire Realty
11.2020 - 08.2023
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
Education
No Degree - Agricultural Leadership + Development
Blinn College
Bryan, TX06-2029
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
- Document management
Certification
- Certified and licensed Texas notary since 2021
- Proven track record of maintaining utmost confidentiality and accuracy in notarizing a wide range of documents, including affidavits, deeds, and powers of attorney
Timeline
Model Home Attendant/Sales Assistant
D.R. Horton
09.2024 - 01.2026
Sales Associate
Forever 21
02.2024 - 08.2024
Receptionist Intern
Sapphire Realty
11.2020 - 08.2023
No Degree - Agricultural Leadership + Development
Blinn College