Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Winn

Summary

Highly motivated and customer-focused with 4 years of experience and roles in customer service. Proven track record of providing exceptional customer service, helping in leading teams to success, and ensuring smooth operations in fast-paced environments. Skilled in cash handling, POS systems, and attention to detail. Excellent communicator with a strong work ethic and a passion for delivering an outstanding customer experience. Always motivated to try new things and continuously work to improve anywhere I can.

Overview

4
4
years of professional experience

Work History

Cashier

H-E-B Grocery
05.2023 - Current
  • Operated cash register for cash, check, and credit card transactions.
  • Processed customer transactions efficiently and accurately.
  • Provided excellent customer service by greeting customers, answering questions, and resolving any issues or concerns
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged, and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Shift Leader

Chick-Fil-A
07.2022 - 03.2023
  • Maintained a clean and safe work environment while ensuring all employees followed safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Successfully trained and onboarded numerous new team members, contributing to overall team success and efficiency.
  • Ability to work efficiently in a fast-paced environment, multitasking, and prioritizing tasks effectively.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Leader

Acai Republic
01.2021 - 06.2022
  • Managed a team of employees, delegating tasks, and providing guidance to ensure tasks were completed efficiently.
  • Assisted with inventory management, including receiving shipments, stocking shelves, and conducting regular inventory counts.
  • Recognized for exceptional leadership and performance, receiving positive feedback from customers and management. Employee of the month.
  • Counted drawers, made weekly deposits, and reconciled cash registers at the end of each shift.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Team Member

Sonic-Drive In
09.2020 - 01.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual performance.
  • Worked with different stations to provide optimal coverage and meet production goals.

Education

Associate of Arts - Accounting And Finance

Lone Star College System
Conroe, TX
12.2024

High School Diploma -

Santiago High School
Corona, CA
06.2022

Skills

  • Customer Service
  • Work Ethics and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Organization
  • ID Verification

Timeline

Cashier

H-E-B Grocery
05.2023 - Current

Shift Leader

Chick-Fil-A
07.2022 - 03.2023

Shift Leader

Acai Republic
01.2021 - 06.2022

Team Member

Sonic-Drive In
09.2020 - 01.2021

Associate of Arts - Accounting And Finance

Lone Star College System

High School Diploma -

Santiago High School

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Taylor Winn