Taylor Wirrig
Tipp City
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
Huber Heights
01.2025 - Current
- Managed cash register operations efficiently during peak store hours.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers with transactions and resolved payment issues promptly.
- Monitored inventory levels at the register and reported discrepancies quickly.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Learned roles of other departments to provide coverage and keep store operational.
Sales Associate
Lowes Home Improvment
Huber Heights
10.2023 - Current
- Assisted customers with product selection and inquiries in home improvement projects.
- Maintained store displays and ensured products were well-stocked and organized.
- Processed customer transactions accurately at the point of sale.
- Collaborated with team members to enhance customer service experiences.
- Explained product features and benefits to customers for informed purchasing decisions.
- Trained new associates on store policies, procedures, and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
Merchandise Processor
Backcountry
Christiansburg
05.2021 - 05.2022
- Processed incoming merchandise for efficient inventory management.
- Conducted quality checks on items to ensure compliance with company standards.
- Utilized warehouse management systems for tracking inventory movements.
- Packaged items for shipping according to customer requirements.
- Resolved issues related to damaged or defective merchandise quickly and efficiently.
Education
High School Diploma -
Tippecanoe High School
Tipp City, OH05-2020
Biology
Wright State University
Dayton, OHSkills
- Conflict resolution
- Team collaboration
- Problem solving
- Effective communication
- Detail-oriented
- Customer service
- Training and coaching
- Time management
- Multi-tasking skill
Timeline
Head Cashier
Lowes Home Improvment
01.2025 - Current
Sales Associate
Lowes Home Improvment
10.2023 - Current
Merchandise Processor
Backcountry
05.2021 - 05.2022
High School Diploma -
Tippecanoe High School
Biology
Wright State University