Dedicated sales professional with proven success exceeding goals, retaining customers. Exceptional knowledge of hospice market conditions and extensive network in healthcare in Tulsa, OK.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Flow Properties
05.2020 - Current
Assist in managing 22 rental units at 98% occupancy rate
Advertise units on various platforms
Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs
Coordinate cleaning crew upon move out
Kept accurate records of all resident and tenant correspondence
Sales and Business Development Professional
Amada Senior Care
07.2023 - Current
Knowledgeable of company products and services to provide top-notch expertise to customers.
Developed business pipeline using cold and warm techniques.
Effective network development, identifying new, and prospective clients.
Utilized knowledge of industry trends
Communicated with local organizations to build networks and develop leads.
Monitored service after sale and implemented quick and effective problem resolutions.
Travel Certified Nursing Assistant
Accountable Healthcare
02.2021 - 12.2022
Delivered individualized patient care by recording vital signs, documenting observations, administering specific treatments, and evaluating patient needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical Social Services Worker
Grace Hospice LLC
10.2018 - 01.2021
Managed case load on average 17 patients throughout rural areas of Okmulgee
Conducted in-home visits to provide supportive services
Completed psychosocial evaluations and needs assessments.
Supported clients and families with empathy and compassion during difficult times.
Advocated for clients to assure respected rights and wishes.
Worked with medical teams, patients and families to implement effective treatment plans.
Assisted patients in accessing community resources in hospice space.
Internship
Clarehouse
01.2017 - 10.2018
Comforted family members, offered attentive listening and high level of emotional support.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in facility
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
Medicare Assistance Specialist
LIFE Senior Services
10.2017 - 09.2018
Interviewed applicants and explained scope of different available benefits.
Scheduled appointments with applicants to gather information and explain benefits processes.
Responsible for seminar training regarding Medicare Part D
Trained and managed administrative volunteer to efficiently complete work tasks
Education
Bachelor of Science - Human Development And Family Science
Oklahoma State University
Stillwater, OK
Skills
Serve Clients
Account Management
Health Care Industry
Lead Generation
Certification
CNA - Certified Nurse Assistant
NCPCT - Patient Care Technician
CPR and BLS Training
Timeline
Sales and Business Development Professional
Amada Senior Care
07.2023 - Current
Travel Certified Nursing Assistant
Accountable Healthcare
02.2021 - 12.2022
Assistant Property Manager
Flow Properties
05.2020 - Current
Medical Social Services Worker
Grace Hospice LLC
10.2018 - 01.2021
Medicare Assistance Specialist
LIFE Senior Services
10.2017 - 09.2018
Internship
Clarehouse
01.2017 - 10.2018
Bachelor of Science - Human Development And Family Science