Taylor Wolfson, MPA, SPHR
Denver,Colorado
Summary
Purpose & people driven HR professional | Eye on the big picture, but I love the details | Learning is my superpower | DEI champion | Compassionate & open-minded coach
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Human Resources Business Partner
Governor's Office Of Information Technology
04.2021 - Current
- Counsel C-Suite leadership in an organization of 1,100+ employees to align HR strategy with overall business objectives to drive organizational success. Business clients include Applications, Broadband, Data, Digital Services, Information Security, Customer Support, Project Management, Finance, & Communications
- Coach leadership to deepen their management skills and partner with Equity, Diversity & Inclusion team to implement inclusive leadership training
- Analyze workforce data to make recommendations on strategic staffing & employee engagement initiatives
- Manage complex employee relations issues, including responding to and investigating claims of discrimination and harassment, policy violations, conflict of interest & ethics concerns, labor relations, and employee discipline & separation
- Develop and train organization on HR policies and procedures and their application in the workplace
- Lead the design, implementation and change management process for the organization's new performance management program & system rollout
- Facilitate team-building and strategic planning sessions, improving engagement and business alignment.
Human Resources Partner
Denver Public Schools
07.2018 - 04.2021
- Counsel district leadership on strategic staffing and retention, performance management, hiring and recruiting, and employee and labor relations in an organization of 15,000+ employees.
- Analyze employee engagement data and recommend retention strategies to build positive culture and retain diverse employees.
- Investigate and respond to complaints of harassment, discrimination, employee grievances and other sensitive issues.
- Identify training needs and conduct training for employees and leadership while recommending approaches to effect continual improvements.
- Received "Kudos for Customer Service Award" for being in top 20% of service providers at DPS based on annual customer service survey results.
- Reduced grievances by 66% year-over-year by providing relevant bargaining contract training to leaders and leveraging relationships with union representatives.
Human Resources & Business Manager
Denver Language School
06.2014 - 07.2018
- Advised senior management on HR initiatives including recruiting and hiring practices, compensation, and workforce development.
- Managed onboarding for new employees.
- Directed and controlled various benefit programs, including medical, dental, vision, short term disability packages, and tuition reimbursement program.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Increased staff retention from 68% to over 90% over three years by restructuring compensation policies, redesigning benefits packages, and implementing more efficient HRIS systems for employees.
Summer Camp Manager
Denver Language School
06.2013 - 07.2018
- Oversaw 10 summer camp personnel, programming, and budget and approx. 60 campers. Created camp schedules and oversaw camp leader training and middle school camp intern program.
Teaching Assistant, Spanish Immersion Program
Denver Language School
08.2012 - 06.2014
- Assisted teachers with classroom management, lesson development, tutoring, grading homework and reviewing exams for elementary school students.
Lead Teller
Wells Fargo
04.2012 - 07.2012
Teller
Wells Fargo
06.2011 - 04.2012
Education
Master of Public Administration -
University Of Colorado Denver
Bachelor of Arts in International Spanish -
University Of Colorado Boulder
Certification
Senior Professional in Human Resources (SPHR), April 2024
Leadership Accomplishments
Impact Denver Fall 2023 Cohort, Denver Metro Chamber of Commerce
Timeline
Sr. Human Resources Business Partner
Governor's Office Of Information Technology
04.2021 - Current
Human Resources Partner
Denver Public Schools
07.2018 - 04.2021
Human Resources & Business Manager
Denver Language School
06.2014 - 07.2018
Summer Camp Manager
Denver Language School
06.2013 - 07.2018
Teaching Assistant, Spanish Immersion Program
Denver Language School
08.2012 - 06.2014
Lead Teller
Wells Fargo
04.2012 - 07.2012
Teller
Wells Fargo
06.2011 - 04.2012
Master of Public Administration -
University Of Colorado Denver
Bachelor of Arts in International Spanish -
University Of Colorado Boulder
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