Taylor Wolter

• Teller

Managed high volume transactions while maintaining attention to detail, ensuring accurate processing for customers

Accurately ran over 100 transactions per day and retained a nearly perfect cash balance while building close customer relationships

Maintain in-depth knowledge of bank products and servies to provide appropriate recommendations to customers

Monthly security training

• Vault

Promoted to Vault Teller in the beginning of 2023 and served as second in command over a 7 person teller line

Managed a large cash vault providing money to tellers and customers in a timely fashion

Instituted new systems to improve organization and time management both in vault and teller procedures

• Interim Head Teller

Served as head teller during the busiest season of the year while still preforming vault duties

Provided leadership and direction to tellers in order to maintain a productive workspace

Completed audits and maintained weekly responsibility of creating 40 hour schedules for each member of the team

Provided prompt service to customers

Resolved all customer concerns while maintaining a polite composure

Sustained self discipline by following personal schedule to hit monthly goals

Regularly reviewed promotional materials to verify accuracy of product information

Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers

Completely reorganized a large stock room of product and instituted new systems to maintain productivity