Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Certification
References
Timeline
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Taylor Woods

New York,USA

Summary

Dynamic professional with a proven track record in patient assistance at Freedom Care. Demonstrated expertise in organization and multitasking, ensuring efficient operations and high-quality care. Consistently recognized for ability to manage multiple priorities effectively. i am committed to enhancing guest experiences through dedicated support and attention to detail. I deliver exceptional customer service while effectively utilizing technology. Known for problem-solving and teamwork, I ensure a seamless experience for clients and guests alike.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Home Health Aide

Freedom Care
New York, NY
09.2021 - Current
  • Assisting with essential daily tasks
  • Assist with bathing, toileting, and changing wound care dressings not requiring medication
  • Reminding patient of medication schedule or assisting with pills if sorted into medication box

Front Desk Agent

Holiday Inn
Westchester, NY
02.2022 - 05.2024
  • Register guest promptly and efficiently
  • Oversaw all phases of guest experience
  • Facilitate ongoing communication with guests prior to weddings, corporate retreats, and other in-house events to ensure preparedness
  • Managing cash and credit transactions effectively
  • Booking reservations
  • Delivering exceptional customer service
  • Answered phones, responded to inquiries, and took messages.

Front Desk Agent

Park South Hotel
New York, NY
01.2018 - 01.2022
  • Manage guest check-in and check-out pr
  • Book Reservations
  • Facilitates accommodation of special needs or requests
  • Provides details regarding facility, local attractions, and amenities

Education

GED - Liberal Arts

Prep School
New York, NY
01.2013

Some College (No Degree) - Criminal Justice

Hostos Community College
Bronx, NY

Skills

  • Organization and multitasking abilities
  • Customer service
  • Proficiency with technology
  • Teamwork
  • Problem-solving skills
  • Patience

Additional Information

Work well under pressure, Late-night shift availability, Highly responsible and reliable Professional, Punctual, Food safety understanding, High column dining Fast learner, Upbeat, outgoing and positive, Types 65/70 wpm, Computer skills

Personal Information

Willing To Relocate: Anywhere

Certification

  • Osha Certification (30 Hr)
  • Site Safety Certification (10 Hr)
  • Asbestos and Molding Certification (4 Hr)
  • Scaffolding (4 Hr)
  • Certified Billing and Coding

References

References available upon request.

Timeline

Front Desk Agent

Holiday Inn
02.2022 - 05.2024

Home Health Aide

Freedom Care
09.2021 - Current

Front Desk Agent

Park South Hotel
01.2018 - 01.2022

GED - Liberal Arts

Prep School

Some College (No Degree) - Criminal Justice

Hostos Community College