Taylor Wright
Lanham,MD
Summary
Dedicated and versatile professional with a proven track record in general merchandise, warehouse operations, and hospitality. Leveraging a diverse skill set cultivated through hands-on experience in managing inventory, providing exceptional customer service, and holding relevant certifications in the visual design and database management field. Adept at adapting to fast-paced environments, employing keen attention to detail, and collaborating effectively with teams to streamline processes and achieve organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Merchandise Associate
Target
07.2022 - Current
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Associate
Amazon
01.2022 - 07.2022
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Waitress
Susan Gage Caterer
02.2020 - 09.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Associate of Science - Information Technology
Prince George's Community College
Upper Marlboro, MD03.2024
High School Diploma -
Duval High School
Lanham, MD06.2020
Skills
- Microsoft Office Expertise
- Adobe Systems Software
- Windows Server Management
- Azure Active Directory
- Cloud Computing
- Maintain Records
- Product Packaging
- Audit Inventory
- Stocking and Replenishing
- Customer Needs Assessments
Certification
- Visual Communication Using Adobe Photoshop CS6
- Graphic Design and Illustration Using Adobe Illustrator CS6
- Print and Digital Media Publication Using Adobe InDesign CS6
- Digital Video using Premiere Pro CC
- Visual Design Specialist CS6
- Microsoft Access Expert (Office 2019)
Timeline
General Merchandise Associate
Target
07.2022 - Current
Warehouse Associate
Amazon
01.2022 - 07.2022
Waitress
Susan Gage Caterer
02.2020 - 09.2021
Associate of Science - Information Technology
Prince George's Community College
High School Diploma -
Duval High School
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