TAYLOR YAZZIE
Scottsdale,AZ
Overview
7
7
years of professional experience
1
1
Certification
Work History
Linehaul Coordinator
FedEx Ground
Phoenix, AZ
07.2022 - Current
- Enhanced customer satisfaction by ensuring timely and accurate delivery of shipments through meticulous coordination efforts.
- Proactively addressed potential issues in the linehaul process by analyzing data trends and taking corrective action as needed.
- Improved overall operational efficiency by identifying redundancies in processes and implementing streamlined procedures.
- Mentored junior team members in best practices for linehaul coordination, contributing to their professional growth and development.
Operations Manager
FedEx Ground
Tempe, AZ
05.2020 - 07.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Operations Administrator
FedEx Ground
Farmington, NM
04.2017 - 05.2020
- Evaluated current operational practices and suggested improvement strategies.
- Supported Quality Assurance team by handling all administrative tasks.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Conducted thorough audits of departmental processes for compliance with established policies and regulations.
- Provided answers to customer questions via phone and email.
Education
Bachelors Of Arts - Liberal Arts And General Studies
Arizona State University
Tempe, AZ05.2017
Associates of Sciences -
Scottsdale Community College
Scottsdale, AZ05.2014
Skills
- Strong Communication Skills
- Efficient multitasking
- Data Analysis Capabilities
- Transportation Regulations Knowledge
- Supply Chain Understanding
- Quality assurance standards
- Dispatching Proficiency
- Positive Attitude
- Attention to Detail
- Critical Thinking
- Clear Communication
- Shipping and receiving
- Safety Procedures
- Team Management
Certification
- First Aid/CPR, Cintas, 01/01/25
- Warehouse machinery: Tugger Carts, Switcher, and Golf Cart
Extracurriculars And Recognition
- Softball, Arizona State University, 2015-2017
- Softball, Scottsdale Community College, 2012-2014 All American
Awards
- FedEx Employee of the Month
- July 2017
- December 2019
- February 2021
- April 2018
- March 2020
- August 2021
- July 2018
- April 2020
- March 2022
- October 2018
- November 2020
- January 2023
- February 2019
- April 2021
- May 2023
- August 2019
- December 2021
- December 2023
Timeline
Linehaul Coordinator
FedEx Ground
07.2022 - Current
Operations Manager
FedEx Ground
05.2020 - 07.2022
Operations Administrator
FedEx Ground
04.2017 - 05.2020
Bachelors Of Arts - Liberal Arts And General Studies
Arizona State University
Associates of Sciences -
Scottsdale Community College
- First Aid/CPR, Cintas, 01/01/25
- Warehouse machinery: Tugger Carts, Switcher, and Golf Cart