Taylor Ybarra
San Diego,CA
Summary
Dedicated executive assistant with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizations outcome.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Integrative Wellness Center Of San Diego
06.2020 - Current
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Monitored executive's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
Lead Server
Bistro 234
06.2018 - 06.2020
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Administrative Coordinator
Air Accommodations
06.2016 - 05.2020
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Interacted with vendors and professional service personnel to receive orders, direct activities and communicate instructions.
- Monitored staff's work calendar and scheduled appointments, meetings and travel.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Education
Bachelor of Arts - Communication Studies
California State University Stanislaus
Turlock, CA05.2020
Skills
- Verbal and Written Communication
- Project Management
- Multi-Line Telephone Systems
- Patient Rapport
- Customer Service
- Financial Recordkeeping
Timeline
Patient Care Coordinator
Integrative Wellness Center Of San Diego
06.2020 - Current
Lead Server
Bistro 234
06.2018 - 06.2020
Administrative Coordinator
Air Accommodations
06.2016 - 05.2020
Bachelor of Arts - Communication Studies
California State University Stanislaus
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