Taylor Yeomans
Mims,FL
Summary
Adept at managing both animal care and team dynamics, I leveraged my expertise in intravenous catheterization and exceptional communication skills at Garden Street Animal Hospital to enhance patient outcomes and streamline clinic operations. My proactive approach led to a significant increase in client satisfaction and operational efficiency, showcasing my ability to drive results and foster a positive work environment.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Garden Street Animal Hospital
10.2022 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Administered medications to animals in treatment and documented changes in condition.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
- Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Participated in community outreach programs, raising awareness on animal health and safety.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
- Enhanced clinic reputation through exceptional customer service and care for animals.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
- Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
- Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
- Facilitated stress-free visits for pets and owners with calm and patient demeanor.
- Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Educated clients on nutrition, preventive health and other animal care.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Performed dental cleanings using ultrasonic scaler.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered vaccinations to variety of animal species.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Trained and mentored other LVT staff.
Team Leader Manager
Tractor Supply Company
04.2020 - 07.2021
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Store Associate
Twice Daily
06.2019 - 12.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Made morning breakfast options.
- Trained new employees, including the new shift manager.
Farm/Livestock Manager
L Squared Farm
01.2017 - 09.2019
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
- Established strong relationships with suppliers to ensure a consistent supply of necessary materials at competitive prices.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Kept detailed records on crop production, livestock health, equipment maintenance, financial transactions, and employee performance for data-driven decision making.
- Developed strong relationships with key stakeholders including regulators, buyers, neighbors, other farmers to promote positive farm reputation within the community.
- Coordinated transport logistics for moving animals between different farms or facilities in a timely manner while adhering to biosecurity protocols.
- Enhanced animal health and welfare through regular monitoring, vaccinations, and timely medical interventions.
- Managed herd genetics for improved productivity using selective breeding techniques such as artificial insemination or embryo transfer programs.
- Assessed pasture quality and implemented rotational grazing systems to maximize grass growth and maintain healthy soil conditions.
- Improved livestock productivity by implementing effective breeding and nutrition management strategies.
- Served as an active participant in industry events and conferences to stay updated on the latest trends and developments within the livestock sector.
- Fed and watered over 100 head of Polypay sheep, 20+ show rabbits and show cattle animals according to strict feeding schedules and dietary needs.
- Keep records of show winnings for sheep, cattle and rabbits.
- Maintained ranch records and documentation.
Education
High School Diploma -
Lebanon High School
Lebanon, TN05-2019
Skills
- Intravenous catheterization
- Medication administration (vaccines, oral, topical, intramuscular, IV)
- Surgical assistance, procedures and support
- Pharmacy duties including supply stocking and ordering
- Suture removal
- Emergency and preventive care
- Euthanasia procedures
- Medical record-keeping
- Medication dispensing and labeling
- Specimen preparation
- Skin scraping
- Equine lower leg wrap
- Animal restraint
Timeline
Veterinary Technician
Garden Street Animal Hospital
10.2022 - Current
Team Leader Manager
Tractor Supply Company
04.2020 - 07.2021
Store Associate
Twice Daily
06.2019 - 12.2020
Farm/Livestock Manager
L Squared Farm
01.2017 - 09.2019
High School Diploma -
Lebanon High School
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