Taylor Young

Dynamic Customer Success Manager with expertise in education and digital curriculum solutions, recognized for establishing partnerships with over 50 districts at Imagine Learning. A proven track record of enhancing K-12 learning outcomes while maintaining high customer retention rates through strong relationship-building. Utilizes a deep understanding of student needs and classroom challenges to drive customer satisfaction. Focused on expanding access to educational technology for K-12 students to foster continued growth.

• Americorps Corp Member; Teacher, Teach For America, San Diego, CA, 03/01/19, 05/01/21, Engaged in rigorous diversity, equity, and inclusion training on a monthly basis to grow as a culturally competent leader, Collaborated to drive systemic change and create lasting opportunities for students in underserved communities
• Summer Intern, Fall Volunteer, UrbanLife, San Diego, CA, 06/01/16, 12/01/16, Mentored and connected with 20 high school students to help them reach their potential both academically and personally, Worked on an Urban Farm in Southeast, San Diego, driving a food and economic justice mission in under-resourced areas, Empowered and taught students to take leadership roles, gain practical job skills, and be career-ready upon graduation
• Volunteer Tutor, SD Refugee Tutoring, San Diego, CA, 09/01/15, 05/01/16, Utilized intercultural communication skills to help Ibarra Elementary students receive access to academic help after school, Tutored refugee students of low-income backgrounds in math, literacy, grammar, and social/emotional skills