Taylor Zisa
Grand Rapids,MI
Summary
During culinary school, I also cooked competitively and placed in states several times for several dishes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
VIP Server
Cirque Du Soliel
05.2024 - 10.2025
- Handled guest complaints professionally and quickly resolved issues, maintaining a positive atmosphere for all diners.
- Promoted positive customer relationships by engaging with guests in a warm, welcoming manner, enhancing their experience at our venue.
- Recognized for consistently receiving top customer satisfaction ratings on feedback surveys, reflecting dedication to quality service.
- Utilized strong multitasking abilities to manage multiple tables simultaneously while maintaining excellent service levels.
- Participated in menu tastings and wine trainings to develop expert knowledge of offerings, enabling informed recommendations for VIP patrons.
Server
Oven And Shaker
06.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Of Applied Arts - Culinary Arts And Hospitality Management
Capital Area Career Center
Mason, MI05.2015
Skills
- Incident response
- Load balancing
- Capacity planning
- Advanced networking
- Operating system expertise
- Strong work ethic
- Multitasking and organization
- Exceptional customer service
- Team collaboration
- Cash handling
- Safe food handling
- Menu memorization
- Inventory management
- Order accuracy
- Food running
- Supply restocking
- Shift management
- Table setting
- High volume dining
- Table bussing
- Sales techniques
- Suggestive selling
- Beverage preparation
- Allergy awareness
Certification
Food Handlers Card
Timeline
Server
Oven And Shaker
06.2024 - 01.2025
VIP Server
Cirque Du Soliel
05.2024 - 10.2025
Associate Of Applied Arts - Culinary Arts And Hospitality Management
Capital Area Career Center