Summary
Overview
Work History
Education
Timeline
Generic

Taylor Zuccaro

Simsbury,CT

Summary

To work in a team spirited atmosphere where my own passions and abilities can bring positive energy and growth into the work environment. Efficiency and dedication along with strong work-ethic are my strongest qualities which have fostered my goal of exceptional customer service.

Overview

10
10
years of professional experience

Work History

Waitress

@The Barn
Granby, CT
07.2021 - 02.2024
  • Warmly greet new and returning guests while developing relationships ensuring customer loyalty
  • Deliver exceptional customer service by taking accurate orders and ensuring timely food and beverage delivery
  • Attentive to customer requests in a timely manner making guests feel top priority.
  • Successfully resolved conflicts regarding guests with professionalism and empathy for both the restaurant and guest.
  • Handled food and beverages safely while prioritizing clean and sanitized work spaces.
  • Willing to take on extra tasks to help maintain a positive guest experience and a manageable flow of my co-workers.

Waitress

Cambridge Brew House
Granby, CT
08.2020 - 07.2021
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Patient Care Coordinator

New England Dental Center
Windsor , CT
05.2020 - 07.2022
  • All administrative duties associated with front desk protocol.
  • Manage appointment calendar and optimize schedule to reach productivity goals.
  • Enter patient demographics and updated patients individual insurance policies.
  • Responded to patient queries and concerns to resolve issues in accordance with practice polices.
  • Monitored accounts to proactively identify aging balances and insurance payment problems in need of attention.
  • Calculate treatment plan costs based on patients individual benefits.
  • Triage patient needs to appropriate departments.
  • Established strong work network by building interpersonal professional relationships.
  • Proficient at Word, Excel, Powerpoint and SoftDent.

Puppy Care Technician

Fidelco
Bloomfield , CT
08.2018 - 05.2020
  • Monitored the health of several litters and took detailed notes on progress with regard to wellness, behavioral and breeding goals.
  • Treated minor ailments and injuries related to pregnant and nursing mothers as well as newborn to 11 week old puppies.
  • Adhered to a high standard of safety, cleanliness and professionalism.
  • Followed strict procedures for mother and puppy enrichment for successful behavioral development.

Sales Associate

HomeGoods
Simsbury, CT
08.2014 - 02.2018
  • Merchandised with signage and appealing displays to encourage customer sales.
  • Responsible for recovering and cleaning several departments of the store before close.
  • Trained several different new-hires.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Traveled to assist in merchandising of new store locations.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Education

High School Diploma -

Northwestern Regional #7
Winsted, CT
06.2015

Timeline

Waitress

@The Barn
07.2021 - 02.2024

Waitress

Cambridge Brew House
08.2020 - 07.2021

Patient Care Coordinator

New England Dental Center
05.2020 - 07.2022

Puppy Care Technician

Fidelco
08.2018 - 05.2020

Sales Associate

HomeGoods
08.2014 - 02.2018

High School Diploma -

Northwestern Regional #7
Taylor Zuccaro