Taylor Ann Butler
Greensboro,NC
Summary
Results-driven administrative professional with over four years of experience in delivering comprehensive sales support, executive assistance, and cross-functional coordination. Proven track record in order management, scheduling meetings, customer account support, and optimizing administrative operations within fast-paced environments. Expertise in managing multiple priorities, collaborating with key stakeholders, and empowering sales teams to drive significant business growth. Relocating to the Venice, Fl area and seeking a Sales Assistant position or equivalent.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Amada America, Inc.
07.2023 - Current
- Manage CRM systems and digital records to maintain accurate customer data and support sales operations.
- Coordinate schedules and 4 meetings per month for executives, ensuring efficient time management.
- Facilitate communication between sales, operations, and logistics departments to ensure seamless project execution.
- Protect company interests by researching client corporate status, reviewing sales contracts, and filing UCCs, demonstrating consistent attention to detail and compliance management.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Implemented digital tools for project tracking, increasing productivity by 20% and improving collaboration across departments.
- Mentored junior administrative staff, fostering skills development and teamwork.
Administrative Assistant
Hazeltine Nurseries, Inc.
06.2022 - 10.2022
- Coordinated vendor communications and managed purchasing processes, securing discounts up to 15% through effective negotiation and relationship management.
- Maintained accurate customer information and digital file organization while handling delivery scheduling and daily administrative tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Prepared and processed expense reports and check requests, ensuring compliance with company policies.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Administrative Assistant/Receptionist
Absolute Window & Door, Inc.
05.2019 - 09.2021
- Managed front desk operations, greeting clients and directing inquiries efficiently, approximately 20 calls per day at minimum.
- Supported executive management with comprehensive administrative assistance, including meeting coordination, presentation preparation, correspondence handling, interview scheduling, and employee onboarding.
- Managed invoicing, collected payments, and prepared monthly expense reports with accuracy and attention to detail.
- Enhanced operational efficiency by developing standard operating procedures for purchase order processing.
- Voluntarily learned new departmental skills to provide cross-functional support, demonstrating adaptability and willingness to expand capabilities.
- Ensured regulatory compliance while notarizing and submitting documents through electronic filing.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
Education
Bachelor of Science - General Business
University of Houston- Clear Lake
Houston, TX08-2018
Skills
- Workflow optimization
- CRM management
- Contract review
- Meeting coordination and materials preparation
- Research and inquiry
- Order management
- Digital project tracking
- Time management
- Process improvement
- Complex Problem-solving
- Presentation preparation
- Microsoft Office Suite
- Cross-department communication
- Customer service excellence
Accomplishments
- Data Entry - Updated and maintained company database to reflect current and accurate client records for more than 2,000 accounts.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 30+ employees.
- Meetings - Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Excellence - Awarded 3 raises in 2 years for delivering outstanding administrative support.
- Reports - Designed a more efficient Excel template to track POS sales reports and profit/loss margins.
- Communication - Read and responded to over 800 emails each month.
Timeline
Administrative Assistant
Amada America, Inc.
07.2023 - Current
Administrative Assistant
Hazeltine Nurseries, Inc.
06.2022 - 10.2022
Administrative Assistant/Receptionist
Absolute Window & Door, Inc.
05.2019 - 09.2021
Bachelor of Science - General Business
University of Houston- Clear Lake