Taylor C. Hoover
Charleston,SC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Server
Poogan's Porch
02.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hairstylist
Beach Bum Salon and Boutique
07.2021 - 01.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Server
Buffalo Wild Wings
08.2018 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Coastal Kitchen | St. Simons Island
04.2019 - 10.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Western Sizzlin
06.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Education - Education
Charleston Southern University
Charleston, SC05-2028
Graduate Certificate - Cosmetology
Coastal Pines Technical College
Jesup, GA05-2021
High School Diploma -
Wayne County High School
Jesup, GA05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Team collaboration
- Calm demeanor
- Reliable and responsible
Timeline
Server
Poogan's Porch
02.2023 - Current
Hairstylist
Beach Bum Salon and Boutique
07.2021 - 01.2023
Hostess
Coastal Kitchen | St. Simons Island
04.2019 - 10.2020
Server
Buffalo Wild Wings
08.2018 - 10.2022
Cashier
Western Sizzlin
06.2017 - 05.2018
Bachelor of Education - Education
Charleston Southern University
Graduate Certificate - Cosmetology
Coastal Pines Technical College
High School Diploma -
Wayne County High School
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