TAYLOR CORNILLAUD, PT, DPT
Atlanta,GA
Summary
Physical Therapist | Operations Manager – Digital Health & Care Navigation
Licensed Physical Therapist and Clinic Director with over 7 years of combined experience in digital health, care navigation, and outpatient rehabilitation management. Proven track record in leading clinical workflows, developing standardized operating procedures (SOPs), and optimizing patient engagement across digital health platforms. Skilled in managing cross-functional teams, driving OKRs, ensuring CPT coding/documentation compliance, and supporting billing readiness for high-volume care operations.
Overview
2027
2027
years of professional experience
Work History
Physical Therapist | Clinic Director & Clinical Mentor
PT Solutions
2020 - 2024
- Operational & Team Leadership: Directed daily clinic operations, staffing, scheduling, and patient care in a high-volume outpatient clinic, ensuring continuous operational excellence and consistency.
- Performance & KPI Management: Tracked, analyzed, and optimized operational KPIs, clinician productivity, patient compliance, and financial performance across clinical teams.
- Clinician Development & Training: Directly managed and mentored 20+ clinical staff members on evidence-based practice, documentation standards, EMR navigation, and billing/CPT compliance.
Clinical Navigator
TailorCare
2024 - Current
- Workflow & SOP Optimization: Co-developed and championed the standardization of care navigation workflows and Standard Operating Procedures (SOPs) across a national, interdisciplinary team supporting complex orthopedic patients.
- Team Enablement & Onboarding: Designed and executed scalable onboarding, training, and knowledge management architecture (Resource & Learning Center site, Whale, Seismic) for 100+ care team members during enterprise system transitions to Salesforce.
- Cross-Functional Collaboration: Collaborated closely with Product team to identify operational friction points and advocate for system enhancements, driving efficiency across evolving care navigation workflows.
Education
Doctor of Physical Therapy -
University of Florida
Gaineville, FLB.S. - Applied Physiology & Kinesiology
University of Florida
GainesvilleSkills
Platform Adaptability & Enablement: Able to leverage specialized digital health platforms, EMR/EHR workflows, and AI-driven systems to manage complex patient care pathways, driving high engagement and compliance across remote populations
Clinical Workflow Optimization: Focus on collaboration with Product, Training, and Quality teams to refine internal software tools, streamline clinician user experiences, and author standardized operating procedures for care delivery
Digital Patient Engagement: Prescribed and monitored home exercise programs (HEPs) digitally to ensure patient adherence, tracking progress through home recovery milestones
People Management: Managed multi-person clinical teams, optimized care delivery pathways, and maintained high retention across staff and patient populations
Timeline
Physical Therapist | Clinic Director & Clinical Mentor
PT Solutions
2020 - 2024
Clinical Navigator
TailorCare
2024 - Current
Doctor of Physical Therapy -
University of Florida
B.S. - Applied Physiology & Kinesiology
University of Florida
LINKS
linkedin.com/in/taylorcornillaud
CERTIFICATIONS & LICENSES
Licensed Physical Therapist - TX/GA
Google IT Support Professional Certificate | 2026
CF-OL1 Trainer | 2026