Taylor D. Moses

• Management of Microsoft Technology Center & Executive Briefing requests based on industry (Public Sector, Financial Services & Healthcare).
• Pre-Qualification & processing of new engagement requests based on the qualification criteria, industry & availability.
• Agenda execution, supporting program managers.
• Speaker procurement & communications.
• Client & stakeholder communication & meetings, as well as maintaining those relationships.
• Coordinate support with internal & external teams and vendors (Catering, Tech, Transportation & Interpretation), as well as maintain the relationships to ensure consistent quality of service.
• Track, calculate & maintain role specific documentation & metrics.

• Built and maintained relationships with community organizations.
• Summarized complicated topics into simple formats for better understanding.
• Developed and implemented dynamic communication strategies.
• Created and maintained physical and electronic personnel records.
• Lead of the planning, coordination, & execution of monthly, quarterly, and signature Chamber events: Annual Gala, Golf Tournament, Women in Business Luncheon, Bi-Monthly Board Meetings, etc.
• Managed a robust annual event budget.
• Managed, edited, & posted the Chamber's online events calendar.
• Worked directly with the President & CEO to develop marketing strategies for organizational visibility.

• Liaised with vendors, exhibitors, and stakeholders during every phase of the event planning process.
• Conducted final inspections on the day of the event to ensure the clients' vision has been achieved.
• Maintained event mid-to-high ranged budgets
• Directly supported and worked in unison with the Director of Events & Partnerships.
• Coordinated small, mid-level, & large scaled events for various clients and partners (ex. Kappa Boule, the Democratic National Convention, Microsoft, Warner Bros., NIKE, Ebony Magazine, etc.).
• Supported digital marketing efforts for the Center's Campaign for Equal Dignity.
• Assisted in facilitating 'discovery calls' where we identified issues within the corporation/organization to help decide which DE&I modules were best fit.

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
• Developed an optimal posting schedule, while considering web traffic & customer engagement metrics.
• Created and launched the "Lil Z' Summer Takeover' & 'Zax Gives Back' campaign by identifying areas where Zaxby's could market their mascot, Lil Z' better & making him the face of our franchise to gain exposure.