Taylor E. Garbe
Sheboygan,WI
Summary
Dynamic leader with a proven track record at Sheboygan County YMCA, enhancing team performance and fostering a culture of continuous improvement. Skilled in strategic planning and people management, I excel in building relationships and driving client satisfaction. Achieved significant improvements in employee engagement and client outcomes through effective decision-making and communication.
Offering blend of strong leadership and organizational skills, eager to learn and develop in dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning. Ready to use and develop leadership and organizational skills in Kohler Customer Service Representative role.
Overview
5
5
years of professional experience
Work History
Director of Recreation Gymnastics Program
Sheboygan County YMCA
08.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Maintained confidentiality of sensitive information while handling tasks related to payroll processing.
- Supported payroll processing, ensuring accurate and timely salary distribution.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reviewed operating budgets periodically to analyze trends affecting budget needs.
- Prepared comparative analysis of operating programs by analyzing costs in relation to services performed.
Crisis Intervention Advocate (Hotline and Shelter)
Safe Harbor
05.2020 - 08.2022
- Assisted clients in securing emergency shelter placements, providing immediate relief from dangerous environments.
- Coordinated cross-agency collaboration efforts in order to provide comprehensive support services to clients experiencing crises.
- Conducted ongoing evaluations of program effectiveness, implementing improvements as necessary for better client outcomes.
- Ensured timely follow-up with clients after initial crisis interventions by establishing clear communication pathways.
- Collaborated with fellow advocates to ensure consistent service quality across all hotline interactions.
- Provided immediate crisis intervention services for callers experiencing emotional distress or seeking assistance with personal concerns.
- Enhanced hotline efficiency with effective call handling and timely follow-up actions.
Education
Bachelor of Arts - Social Work
University of Wisconsin, Milwaukee
Milwaukee, WI12-2019
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Multitasking and organization
Timeline
Director of Recreation Gymnastics Program
Sheboygan County YMCA
08.2022 - Current
Crisis Intervention Advocate (Hotline and Shelter)
Safe Harbor
05.2020 - 08.2022
Bachelor of Arts - Social Work
University of Wisconsin, Milwaukee
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