Taylor Sage
Westfield,IN
Summary
Experienced Executive Assistant turned Director of Operations, with a proven track record in optimizing processes, reducing costs, and providing strategic support to C-suite executives. Adept at leading cross-functional teams and fostering growth in dynamic environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Grinds Coffee Pouches
10.2023 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Director of Operations/Executive Assistant
Crown Haven Wealth Advisors
05.2021 - 08.2023
- Directed all aspects of daily operations, optimizing workflows, and implementing cost-saving measures, while maintaining or improving service quality.
- Efficiently managed complex calendars and travel arrangements for C-suite executives.
- Successfully led cross-functional teams, meeting deadlines and improving operational efficiency.
- Provided mentorship to improve team productivity and collaboration.
- Conducted data analysis and prepared executive-level reports for informed decision-making.
General Manager
Red Lobster
05.2019 - 05.2021
- Managed all aspects of restaurant operations, achieving top-tier health inspection scores.
- Reduced food and labor costs by 5% through strategic scheduling and cost control measures.
- Built a high-performing team, fostering a positive work environment through effective training programs, regular performance evaluations, and recognition initiatives, resulting in a decrease in employee turnover.
Executive Assistant/Operations Manager
Carle Foundation Hospital
03.2013 - 05.2019
- Managed executive team schedules, meetings, and confidential correspondence, enabling a focus on critical decision-making and patient care.
- Led hospital-wide process improvements, reducing patient wait times, optimizing resource allocation, and enhancing supply chain efficiency, all while maintaining or improving care quality
- Promoted collaboration among medical, administrative, and support teams, improving patient care, reducing administrative bottlenecks, and enhancing hospital efficiency
- Implemented quality initiatives, boosting patient satisfaction and enhancing the hospital's community reputation.
Education
Bachelor of Science - Business Administration
Purdue Global University
Lafayette, IN05.2023
Skills
- Advanced proficiency in Microsoft Office and Mac products
- Advanced proficiency in Salesforce
- Conflict Management
- Employee Training
- Excellent Interpersonal Abilities
- Executive Leadership
- Project Management
- Strong Problem Solver
- Customer Satisfaction
- Office Administration
Timeline
Executive Assistant
Grinds Coffee Pouches
10.2023 - Current
Director of Operations/Executive Assistant
Crown Haven Wealth Advisors
05.2021 - 08.2023
General Manager
Red Lobster
05.2019 - 05.2021
Executive Assistant/Operations Manager
Carle Foundation Hospital
03.2013 - 05.2019
Bachelor of Science - Business Administration
Purdue Global University
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