Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Taylor Franklin

Lexington,KY
Taylor Franklin

Summary

Enthusiastic and motivated leader passionate about receiving high customer satisfaction. Team player works well both independently and within team settings to achieve goals. Creative, driven, positive individual possessing outstanding written and oral communication skills and deep knowledge of social media marketing and reputation management. Detail-oriented and hardworking candidate excels in monitoring and replying to messages and streamlining company social media accounts. Patient problem-solver consistently excels in high-pressure situations.

Overview

3
years of professional experience

Work History

Carroll County Pool

Certified Lifeguard
06.2023 - 08.2023

Job overview

  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Provided friendly customer service to guests and addressed concerns.
  • Assisted in organizing and implementing recreational activities and programs.

Maguana's Unique Gifts & Flowers

Floral Designer
08.2020 - 06.2021

Job overview

  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Prepared potted plants and bouquets based on customer requirements.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts that perfectly matched their vision.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.

Education

University of Kentucky
, Lexington, KY

Bachelor of Science from Marketing And Management
05.2025

University Overview

  • Dean's List [Fall 2021, Spring 2022, Fall 2022, Spring 2023]
  • 3.914 GPA
  • LeadHer: Women Executives Member
  • Delta Delta Delta Member
  • Provost Scholarship Recipient

Carroll County High School
, Carrollton, KY

High School Diploma
05.2021

University Overview

  • 4.3 Weighted GPA
  • 4.0 Unweighted GPA
  • National Honors Society Member
  • All A Honor Roll [9th, 10th, 11th, 12th]
  • Awarded A•S•K Business Institute Certificate of Advanced

Learning

  • Awarded Kentucky High School Athletic Association

Academic All-State

  • Awarded Academic and Career Readiness
  • Elected Captain of Varsity Cheerleading Squad
  • Extracurricular Activities: Future Business Leaders of America, Student Technology Leadership Program, Kentucky United Nations Assembly

Skills

  • Customer Service
  • Social Media Expertise
  • Increasing Engagement
  • Interpersonal Skills
  • Attention to Detail
  • Online Marketing and Advertising
  • Client Relations
  • Sales Expertise
  • Safety Training
  • Teamwork
  • Adaptability
  • Social Media Digital Marketing
Availability
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Timeline

Certified Lifeguard

Carroll County Pool
06.2023 - 08.2023

Floral Designer

Maguana's Unique Gifts & Flowers
08.2020 - 06.2021

University of Kentucky

Bachelor of Science from Marketing And Management

Carroll County High School

High School Diploma
Taylor Franklin