Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
Prepare move-in packages and lease paperwork.
Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures.
Inspect models and available “market ready” units; communicate related service needs to the Community Manager.
Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements.
Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval.
Assist in monitoring renewals. Distribute and follow up on renewal notices.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Professionally represent the company at all times.
Accept rental payments and give them immediately to the Assistant Community Manager.
Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures.
Assist the management team with other various tasks as required.
Chair Coordinator, Office of the Department Chair
UT Southwestern Medical Center
Dallas, TX
08.2022 - 08.2023
Supervised the department's internal administrative duties of six (6) senior administrative assistants, which required a thorough understanding of, and adherence to, the functions, programs, and policies of the department and university.
Monitored and maintained the department's budget and spending with various vendors; prepared and submitted various budgetary reports; assisted with annual budget forecasting and preparation.
Oversaw approval authority for all expenditures for the department; served as the first point of contact for doctors within the department requesting expenditure approvals from the Chair-level approval, and/or had delegated approval authority over these items.
Coordinated with internal UTSW building departments for construction, grounds and expansion projects. Oversaw all departmental building moves and office assignments.
Planned and coordinated projects, such as executive meetings, appointments, conferences, seminars, and workshops; arranged for meeting facilities, hotel accommodations, transportation, refreshments, luncheons, banquets, receptions, etc.; handled finances for the program, including the determination of charges to the sponsoring department; established registration fees; processed all vouchers relating to the event.
Functioned as a liaison with other departments, including Human Resources, Telecommunications, Purchasing, and Accounting.
Completed and coordinated complex projects and reports as assigned by the Chair, which may require significant contact with other departments and outside organizations and use of various computer software applications.
Composed Invoices/Billings for various Law Firms when a faculty professional expertise requested.
Maintained sub-ledgers and ledgers for various accounts, including reviewing expenditures and encumbrances, reconciling accounts, and ensuring appropriate use of funds.
Completed the initial appointments and reappointments for the Faculty and Community-based physicians of the Department.
Completed the required follow-up work associated with the approval of the initial appointment or reappointment, such as the issuance of a Board letter, the entering of privileging into the database, and completion of a final review of the physical file and data entry.
Supervised onboarding of new staff and faculty.
Credentialing and re-credentialing point of contact for the PM&R department.
Faculty affairs: interviewing, hiring and onboarding.
Senior Admin Assistant II
UT Southwestern Medical Center
Dallas, TX
11.2021 - 08.2022
Oversaw all administrative operations for Dr. Amit Singal, Clinical Chief of Hepatology/Medical Director of the Liver Tumor Program and seven other doctors.
Coordinated domestic and international travel, meetings, appointments, conferences, seminars, hotel accommodations, transportation and all aspects related.
Maintained subledgers for all 60+ chart of accounts that totaled $17.9 million.
Reviewed all expenditures, encumbrances, and reconciled all accounts to ensure accurate use of funds.
Submitted expense reports and travel reimbursements.
Heavy scheduling duties with other department/division leaders and UTSW executives.
Helped plan and coordinate employee engagement events.
Owner/Operator
Jack and Jill Pet Market
Dallas, TX
11.2012 - 10.2019
Planned, coordinated and controlled daily operations of the store.
Planned promotional events and executed a social media strategy.
Recruited and hired new employees.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Managed groomers and sales associates.
Maintained and improved margins over previous years.
Won consecutive awards by D Magazine for best pet boutique in Dallas.
Successfully sold store in 2019 to a grooming franchise.
Development Director
Gallagher's Heroes: Fallen Officer Fund
Dallas, TX
09.2010 - 11.2012
Developed and executed annual fundraising plan for medium to large donations.
Implemented new processes to identify and cultivate new major donors.
Oversaw retention of medium and large donations.
Executed measurable strategies to grow the donor pipeline.
Oversaw special events involving fundraising for the Gallagher's Heroes.
Raised over $1.4 million during time in this position.
Development Specialist
National Center For Policy Analysis
Dallas, TX
12.2008 - 09.2010
Managed small donation renewals and new donations by phone.
Aided event team during large fundraising events.
Met in person with small level donors ranging from $500 - $10,000.
Successfully increased small donors to the next level by 78% with an retention rate of 92%.
Chief of Staff
State Representative Linda Harper-Brown
Austin, TX
12.2006 - 11.2008
Managed Rep. Harper-Brown's Austin and district office located in Irving, TX.
Advanced the legislative agenda for Rep. Harper-Brown.
Advised staff in the direction of constituent services and outreach.
Responsible for overseeing communication with constituents, media, lobby representatives, and local officials in the district.
Drafted and published press releases and social media posts.
Planned and coordinated town hall events and other special events in the district.
Managed all administrative staff.
Legislative Analyst
State Representative Linda Harper-Brown
Austin, TX
03.2004 - 12.2006
Researched and drafted legislation.
Briefed Rep. Harper-Brown on legislative issues.
Corresponded and assisted constituents and planned town hall events.
Met with lobbyist and special interest groups.
Monitored and analyzed legislation impacting Irving.
Texas Senate Intern
Senator Florence Shapiro
Austin, TX
08.2002 - 03.2004
Greeted visitors to the Senate office and provided general information about the office.
Answered phones, managed emails, and responded to constituent inquiries.
Drafted correspondence for Senator and staff members.
Compiled legislative research on various topics related to policy initiatives.
Attended committee hearings and briefings to gain an understanding of current issues.
Access Service Operations Manager at Scottish Rite for Children | Ambulatory ServicesAccess Service Operations Manager at Scottish Rite for Children | Ambulatory Services