Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor L. Higgs

Arlington,TX

Summary

Diligent graduate looking to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills of caring for people and the community. Very dedicated, well-versed at liaising with individuals to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
07.2022 - 03.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Intern

Per Scholas
08.2022 - 12.2022
  • Non-Profit Organization
  • Member of the learner’s support team which offered services for individuals 18 and older.
  • Determined learners eligibility for grants funded by Perscholas. The learners had to have certain requirements to be able to apply for the grants. I set the appointments for them to also meet with financial advisor.
  • Assisted learners by researching sources to help them get connected to resources for those who suffered from food insecurity, low-cost insurance, affordable housing, help to pay bills/utilities, and assisted by helping with their healthcare needs.
  • I also helped learners with healthy tips on how to deal with stress, school and their personal issues.
  • We met with our supervisors every morning to discuss any concerns with the learners, and what our task would be for the day.
  • We had virtual interventions every Friday, conducted by mental health professionals with different topics each Friday.
  • Sorted and organized files, spreadsheets, and reports.
  • I gained the most experience by conducting my own one-on-one virtual meetings with learners who chose to schedule appointments for mental health issues, getting them connected to resources such as finding healthcare assistance near the area they lived in, researching food banks, etc. I love helping others so it made me feel amazing knowing that I was helping so many individuals in one day.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
  • Facilitated support groups and workshops to provide valuable services to clients.
  • Wrote case notes after every 1 on 1 meeting.
  • Supported clients and families with empathy and compassion during difficult times.

Sales Representative

Cutco
12.2020 - 07.2021
  • The number one priority is to make sure that customers are informed with what Cutco does and who they are
  • We make sure to engage with our customers in a professional manner, while making the customer feels comfortable and supported
  • Responsible for setting appointments with customers through personal contacts and referrals
  • Assisting existing customers with service requests
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.

Lead Camp Counselor

Mount Olive Baptist Church
06.2016 - 08.2020
  • Responsible for 50-60 children at the camp, age range from 5-14
  • Responsible for planning and organizing games and activities and arts and crafts
  • Responsible for planning and execution of the weekly field trips, and activities throughout the week


Education

Bachelor of Arts - Social Work

Texas A&M University - Commerce
Commerce, TX
05.2022

Skills

  • Ability to work independently
  • Problem-solving
  • Attention to detail
  • Time and deadline management
  • Self-motivated
  • Proactive
  • Communication and collaboration
  • Flexibility/adaptability
  • Highly organized

Timeline

Intern

Per Scholas
08.2022 - 12.2022

Warehouse Associate

Amazon
07.2022 - 03.2023

Sales Representative

Cutco
12.2020 - 07.2021

Lead Camp Counselor

Mount Olive Baptist Church
06.2016 - 08.2020

Bachelor of Arts - Social Work

Texas A&M University - Commerce

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Taylor L. Higgs