TAYLOR L PAGE

• As the USA Performance Manager for the DOJ - Human Capital Department - I oversee and manage 17 departments, which consist of approximately 1000 GS and 40 SES USA Performance portfolios.
• Create profile accounts in USA performance for new hires and transfer employees from within and outside agencies.
• Maintain, track, and update EOD performance work plan (PWP) and Position Change tracker.
• Established and maintained trusted relationships around organization to optimize business and employee experience.
• Established and generated various reports (ex: Wage increase, Rating officials/Reviewing official changes) to applicable Department Heads and supervisors.
• Provide sections with completion and updates of lists of outstanding documents.
• Calculate mid-year dates for late on-boards, extended performance periods and special situations (military leave, FMLA/Paid Parental Leave).
• Track and maintain PWP's mid-years and final appraisals; ensuring correctness (signatures, dates, summary evaluations).
• Act as second review for the Detailee Performance Worksheet.
• Send weekly section reports to GS Performance Manager during the closeout of one performance year, start of a new year and mid-year point.
• ·Performance awards – ensuring employee information and award eligibility is correct on award spreadsheets (removing separations, confirming salary info, WGI dates, promotion eligibility dates), routing Special Act paperwork for Details, keying performance awards.
• Keying final ratings into Entry, Processing, Inquiry and Corrective System (EPIC).
• Worked cross-functionally to optimize efficiency and execute on HR business processes.

• As the USA Performance Manager for the DOJ - Human Capital Department - I oversee and manage 17 departments, which consist of approximately 1000 GS and 40 SES USA Performance portfolios.
• Create new employee USA Performance profile account.
• Maintain the Entry on Duty (EOD) and position change tracker.
• Calculate mid-year dates for the late on-boards, extended performance periods and special situation (military leave, FMLA/Paid Parental Leave).
• Utilize DOJ Personnel database system to extract, compile and create completion updates and lists outstanding documents.
• Track and maintain mid-year progress reviews and final performance appraisals.
• Collaborate and assist the HR-Staffing team in maintaining, updating the Detailee Performance Worksheets.
• Provide weekly completion reports to Assistant Director and Director.
• Trouble shoot and remedy any issues with USA Performance system and performance work plans (PWP) templates (ex: revising/update verbiage in PWP standard elements).
• Managed applicant tracking system to ensure accurate records of employees are maintained.
• Provided essential support to address individual HR needs of employees as it pertains to performance management.
• Established and maintained trusted relationships around organization to optimize business and employee experience.
• Ensuring employee information and award eligibility is correct on award spreadsheets (removing separations, confirming salary info, WGI dates, promotion eligibility dates), routing Special Act paperwork for Details, keying performance awards.
• Keying final ratings in EPIC.

• Provide management advisory services and guidance to Agency managers and supervisors on complex and sensitive issues impacting Recruitment, Staffing, Performance Management and Appraisal system (DPMAP) and HR Operations programs.
• Provide management advisory services to key operating officials of organizations that are complex in nature covering competitive service appointments involving General Schedule and DCIPS (Defense Civilian Intelligence Personnel System).
• Monitor. track and oversee the DoD Performance Management and Appraisal Program (DPMAP) addressing issues in accordance with HAF policies and procedures.
• Manage the 33FW awards program - process honorary and monetary awards.
• Staffing for Title 5, using various recruitment strategies, ex: DHA, VEOA, 30% Veterans Disability, Schedule A.
• Generate, track and analyze reports to monitor recruitment and retention trends.
• Manage the FMLA, PPL VLTP, and bereavement programs, and respond to questions from employees on insurance, retirement plans, vacation, and leave policies, and advise on the employee assistance program (EAP).
• Analyze candidate information such as transcripts, resumes, DD 214, SF50 to determine qualifications and appointment eligibility.
• Review supporting documentation and process Superior Qualification and/or credible service packages.
• Review and process classification packets, ensure positions data elements align with Unit Manning Document (UMD) and are correctly annotated on PD; prep Local Coordination Sheet for Table 30 build; prep the position designation tool documentation and ensure it aligns with the applicable security clearance of the position.
• Extract SCPD for classification library; pull PD's from publication library; reference Introduction to Position Classification Standards; Functional Guidelines for white collar positions and Classifier's Handbook for guidance.
• Utilize Defense Civilian Personnel Data System (DCPDS) to process a variety of Request for Personnel Actions (RPA's) - Recruit and Fill, Conversion Appointment, cash and TOA, Retirement, Temp promotion, Return to Duty, LWOP.
• Support the organization - maintain and update existing operational procedures, guidance and job aids related to staffing, recruitment and DPMAP, to build and maintain effective human resources activities.
• Assist in investigations into personal backgrounds of applicants.
• Verify security clearance has been initiated - prepare security waivers.
• Establish and foster effective relationships with HR, facility management, local HR officials and co-workers.
• Ensure changes to existing HR rules, regulations policies are updated, communicated and implemented to employees and supervisors.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

• At the Base level processed all new hire on-boarding pre-employment requirements for all selectee accepting tentative job offer (TJO) on Travis AFB; prepared medical pre-employment physical packets specific to each selectee health qualification requirements and coordinated the scheduling with David Grant Medical Center (DGMC) Flight Medicine.
• Coordinated and prepared medical pre-employment physical packets specific to each selectee health qualification requirements and coordinated the scheduling with David Grant Medical Center (DGMC) Flight Medicine.
• Facilitated and coordinated courtesy pre-employment physical requests from outside agencies.
• Provided clear instructions to the selectee during the pre-employment process, prepared forms for drug testing and/or lift testing; conducted electronic and/or hardcopy fingerprints utilizing the Secure Web Fingerprint Transmission (SWFT) web- base.
• Determined suitability; utilizing EQIP initiate T1 with or without childcare and T3 background checks; reviewed EQIP questionnaire with selectee to ensure accuracy and completeness. • Communicated all reporting instructions to all new hires of date/time/location and identification requirements; Notify management of EOD (Entry on duty) date.
• Prepared packets and briefed new employee in-processing orientation for approx. 8 to 20 new hires; conducted the swearing in of new hire(s). Validated and completed the employment and eligibility verification process (I-9 Form) and on-boarding documents utilizing E-Verify.
• Entered all on-boarding data into USA Staffing. Extracted and utilized data from the employee position control roster to update TJO/RPA tracker. Updated the new employee orientation worksheet. Pulled new hire SF50's from DCPDS; update BCR's (background check record).
• Evaluated applicant assessment questionnaires for adherence to the Office of Personnel Management's (OPM) for assessment development.
• Analyzed recruitment processes to assure quality and consistency in the administration of a recruitment program. Conducted PD review on health qualifications for medical and specialized positions.
• Ensured the selectee has or can obtained the appropriate background investigation or security clearance. Utilized e-Qip web base application, initiated background investigations and evaluated prior background investigations to determine eligibility for reciprocity.
• Tracked, reviewed process; followed-up on pending requests submitted, reviewed, returned request, and determined corrective action.
• Created and maintained a list of pending fingerprints and checked for results on daily basis. Utilized the Central Verification System (CVS) to check for fingerprints results; submitted inquiry via Joint Personnel Adjudication System (JPAS) to obtain clearance information on selectee; notify staffing specialist and Suitability Adjudicator for all cases where there is a fingerprint record.
• Determined the fitness and suitability of civilian employees' applicants for initial and continuing employment retention.
• Exploited various systems to extract biographic data information needed to process pre-employment requirements and initiated background checks; submitted JPAS clearance.
• Utilized Business Object (BO) to pull reports ex: Employee Roster and/or Position Roster; DCPDS to download SF50. • Referred to DOD Manual 1402.5 for background checks with childcare; Air Force Manuel 36-203, Staffing Civilian Positions, and other various instructional guides (ex: how to print SF50 from DCPDS web-based portal).
• Communicated daily with management and senior HR Specialists both within and outside Civilian Personnel Office; provided pre-employment requirement updates and hiring status on tentative job offer (TJO) candidates.
• Effectively communicated with applicants seeking employment; provided general information, where and how to apply for federal employment via USAJobs.
  
  

• Collaborated with the US Army Civilian Human Resources Agency (CHRA) for all civilian personnel management functions. Communicated with upper management on pending issues of new hires and assisted with the onboarding process.
• Conducted new employee in-processing orientation; validated and completed the employment and eligibility verification process (I-9 Form) and onboarding documents.
• Consulted with the assigned Civilian Personnel Advisory Center (CPAC) concerning personnel issues and forwarded all onboarding documents, such as travel and/or payroll documentation, to applicable personnel.
• Assisted new hire(s) in scheduling Common Access Card (CAC) appointments. Conducted a one-on-one entry on-duty new hire briefing on required security training to gain computer and systems access, my-biz, my-pay, military buyback, disable veteran leave, TSP, and an overview of medical benefits.
• Submit pay documents to payroll and resolve issues related to civilian pay. Submitted Recruit/Fill Actions to higher command to approve personnel action requests (PARS).
• Monitored the status of announcement selections and tracking of hiring actions on USA Staffing.
• Served as a liaison with CHRA, involving position management, staffing/placement, and classification.

• Maintained confidentiality of employee records and payroll information.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Processed timecards and payroll data for team of employees.
• Tracked employee vacation, sick and personal time.
• Investigate novel and unique payroll/HR cases associated with various types of appointments - Title 5, Title 38 and Tittle 38 hybrids.
• Utilized HR Smart and Veteran Affairs Time and Attendance System (VATAS) an Defense Civilian Pay System (DCPS) to process a variety of pay/personnel actions.
• Coordinated resolution of payroll discrepancies.
• Audited timesheets and payroll records for accuracy.
• Reconciled payroll discrepancies and responded to inquiries from employees.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Performed data entry tasks and maintained accurate records of employee payroll information.
• Managed and updated employee benefits information.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.

• Conducted intake interviews and examined all tax related documentation received from customers and conducted research for tax guidance and to resolve any tax issues.
• Referenced the Publication 17, Instructions on 1040, Publication 502 (medical expenses), Publication 590-B (rules for distribution from individual retirement), and Publication 946 (depreciation on property), also, referred to the 21st TSC electronic state reference guide.
• Reviewed, analyzed and evaluated tax source documents ex: W-2 forms, investment statements, mortgage interest statement, childcare receipts, cash and non-cash donation receipts, foreign earnings statement and foreign bank statements, 1099 forms, etc.
• Utilized the Tax Slayer tax software program to review, analyze, and prepare routine and complex federal and state tax returns.
• Prepared federal and state tax amendments.
• Conducted one-on-one final meeting with customer to go over tax return.
• Calculate Euro foreign currency exchange rate into USD for foreign income exclusion or foreign tax credit. Consulted with US Tax attorney on complex tax matters and German attorney for foreign tax inquiries.
• Maintained communication with all levels of management and operating officials.
• Communicated to German nationals regarding tax related issues and respond to questions from our customers regarding general tax inquiries.

• Conducted intake interviews and examined all tax related documentation received from customers and conducted research for tax guidance and to resolve any tax issues.
• Referenced the Publication 17, Instructions on 1040, Publication 502 (medical expenses), Publication 590-B (rules for distribution from individual retirement), and Publication 946 (depreciation on property), also, referred to the 21st TSC electronic state reference guide.
• Reviewed, analyzed and evaluated tax source documents ex: W-2 forms, investment statements, mortgage interest statement, childcare receipts, cash and non-cash donation receipts, foreign earnings statement and foreign bank statements, 1099 forms, etc.
• Utilized the Tax Wise tax software program to review, analyze, and prepare routine and complex federal and state tax returns. Prepared federal and state tax amendments. Conducted one-on-one final meeting with customer to go over tax return.
• Calculated Euro foreign currency exchange rate into USD for foreign income exclusion or foreign tax credit. Consulted with US Tax attorney on complex tax matters and German attorney for foreign tax inquiries.
• Maintained communication with all levels of management and operating officials. Communicated German local nationals regarding tax related issues and respond to questions from our customers regarding general tax inquiries.

• Utilized the Army General Fund Enterprise Business System (GFEBS) to review, analyze and process international payroll and accounting transactions and payments for German, Dutch, Belgium and Local Nationals (LN) totaling over 240 million dollars.
• Reviewed, analyzed, and evaluated source documents (ex: MIPR, SF1034, SF1081 and Standard NATO Invoice Claim, fund/payment request forms) from the German local government to ensure compliance with generally accepted accounting policies and DFAS operating procedures.
• Communicated and collaborated with the German local government to remedy any personnel and payroll data file issues.
• Ordered foreign currency (Euro) to initiate down payment requests from stateside DFAS Centralized Disbursing Branch.
• Prepared the SF1034 to initiate payment.
• Computed daily Euro foreign currency exchange rate into USD for actual payment date.
• For accuracy and integrity of financial data provided; reconciled abnormal account balances.
• Maintained communication with all levels of management and operating officials.
• Responded to questions from our LN and US customers regarding account discrepancies.

I worked in many departments and assumed many duties in Human Resources, Payroll, Accounting, and Budget throughout my time in the Financial Management Career Intern Program.

Human Resources Experience:

I provided support to HR Training, Staffing/Recruitment and Labor Relations Department by updating training certificate records and conducting weekly audits on mandatory web-based courses.

• Assisted senior HR Specialists in providing classification support to assigned organizations. Coordinated drug testing and registered personnel arriving for tests.

• Assisted senior HR Specialists in scheduling and coordinating in-person and/or telephonic employment interviews. Conducted initial resume screenings and verified applicants' schooling accreditation. Entered general hiring data and ratings into database and created list of eligible candidates.

• Assisted with the in-processing/orientation session for new employees; reviewed and checked pre-employment forms for completeness and accuracy.

• Provided support to HR specialists and assistance to supervisors and employees on a wide variety of human resources and payroll services: including staffing and recruitment, classification, provided basic employee benefits information and personnel action processing/payroll liaison.

• Extracted and compiled data and reports from HR and Payroll automation systems Developed and issued vacancies announcements. Entered vacancy announcement(s) data into an automated recruitment system.

• Created and processed personnel actions in an automated personnel system Defense Civilian Personnel Data System (DCPDS) for all types of actions. Ensured all requests for personnel actions (RPAs) and notification of personnel actions (NPA's) were processed correctly and in a timely manner (ex: cost-code changes, and organizational realignment).

• Assisted in the set-up of new employee orientation, in which I reviewed and prepared new employee packages. Conducted the Payroll briefing to new employees.

• Interpreted and applied a variety of regulatory guidance in the full range of civilian personnel and payroll matters. Analyzed complex cases regarding HR and payroll issues and recommended appropriate course of action.

Payroll Experience:

• Researched, analyzed, compiled, and resolved complex pay issues for 1500 civilian employees. Utilized payroll systems to retrieve payroll data, updated General Schedule and Wage Grade employees' pay and overtime rates in Labor Management Support Information System (LMSIS). Identified and processed corrections for Labor Rejects for North District Washington by inputting accurate work center codes, personnel, and financial data into LMSIS.

• Researched and conducted investigative work, concerning complex payroll matters, provided documentation and/or brief senior personnel and Assistant Counsel on my findings

• Analyzed and determined corrective action needed. Helped to reduce Labor Rejects by $10M in 2010.

• As liaison to Management Service Office for the Voluntary Leave Donor Program, processed and monitored applications for leave recipients and donors. Entered remedy tickets into accounting system for leave audits, garnishments and/or tax issues. Updated databases with new employee, banking, tax and leave information.

• Functioned as a back-up Payroll Administrator, utilized the Time and Attendance web-based application, Standard Labor Data Collection Distribution Application (SLDCADA) and Defense Civilian Pay System (DCPS) to perform routine time and attendance and payroll duties.

Accounting Experience:

• Administrator for the Professional Reimbursement Program for NAVFAC Washington, I provided oversight and processed reimbursements claims for Professional Licenses/Certifications for Navy Working Capital Fund (NWCF) and General Fund (GF) NAVFAC employees.

• Entered invoice for payment into Defense Working Capital Accounting System (DWAS) database, and for GF employees create Vendor ID, Fund ID and Obligation Authority (OA) ID in Financial Information System (FIS) database and forward packet to NAVFAC Atlantic for final processing of payment.

• Verified and certified fund source of NAVFAC employees in Defense Travel System (DTS) for authorization of travel orders and vouchers. Ensure accurate line of accounting (LOA) was being utilized for travel. Made needed corrections; inactivate or delete incorrect LOA; create new LOA; add or increase additional funding to LOA.

• Entered and processed funding documents 2275's and 2276's in DWAS database. Processed and recorded commitments and obligations after verification funding are valid.

• Conducted daily internal audits and reconcile commitments, obligations, and expenditures within funding limitations.

• Prepared and analyzed cost analyzes reports that are reported on the general ledger and subsidiary ledgers used to track revenue, expenses to provide profit/loss data to management. • Processed cost adjustments to correct erroneous transactions, for example, transfer charges to the correct job order number. Utilized web-based Discover application; queried, extracted, and created various reports such as the Unfunded Reports.

• Provided oversight of the funding, track funds executed, and provide South Potomac Facility Engineering Command's with real-time data on funds availability.

• Gained and continued to utilize knowledge of DOD FMR, OMB A-11 and NAVFAC Financial Naval Instructions and Directives.