An independent, proactive individual with a strong initiative and the ability to handle multiple projects simultaneously with a high degree of accuracy. Well-versed with management abilities in financial, personnel and clerical areas.
Overview
10
10
years of professional experience
Work History
Executive Administrative Assistant
OCS Chemical Engineering
07.2022 - Current
Increasing productivity with the implementation of digital tools for document management and collaboration.
Assisting in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Reviewing incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Responding to emails and other correspondence to facilitate communication and enhance business processes.
Assisting in the preparation of financial statements, providing detailed account reconciliations and analysis.
Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Handled day-to-day accounting processes to drive financial accuracy.
Retail Operations Manager
Ulta
10.2020 - 06.2022
Boosted overall sales performance by identifying opportunities for improvement and implementing targeted sales strategies.
Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
Operations Management Specialist
Sephora
11.2016 - 10.2020
Developed and executed strategic plans for organizational growth, resulting in increased productivity and revenue.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Developed systems and procedures to improve operational quality and team efficiency.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Manager of Operations
Forever 21
11.2013 - 11.2016
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Lead Lifting Supervisor at China National Chemical Engineering Construction Co. Ltd.Lead Lifting Supervisor at China National Chemical Engineering Construction Co. Ltd.