Taylor Renee Mitchell
Flint,MI
Summary
Skilled Food Service Worker with comprehensive background in food preparation, customer service and sanitation regulations. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall customer satisfaction. Previous roles have seen increased efficiency and improvements in food safety practices.
Overview
4
4
years of professional experience
Work History
Manufacturing Production Associate
Creative Foam
Fenton, Michigan
01.2024 - 12.2024
- Performed inspections during production to detect quality problems.
- Provided on-the-job training to new employees on production techniques and machinery operation.
- Tracked production records and reported any discrepancies to management.
- Adjusted machine settings to improve product quality and efficiency.
- Set up and operated production machinery according to specific standards and protocols of company.
- Maintained a clean and safe work environment by adhering to health and safety protocols.
- Loaded, unloaded, and moved raw materials using hand trucks or pallet jacks.
- Performed daily maintenance and cleaning on machinery.
Wait Staff Member
IHOP
Flint , Michigan
06.2023 - 04.2024
- Took beverage orders from patrons and served drinks promptly.
- Explained menu items, describing ingredients and cooking methods upon request.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Set up tables in between patrons to reduce wait times.
Customer Service Representative
Check Into Cash
Flint , Michigan
03.2022 - 12.2023
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted in the preparation of loan closing documents and coordinated with closing agents.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Prepared and mailed out demand letters and other necessary correspondence.
- Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
- Explained the consequences of non-payment in a professional manner.
Wait Staff Member
Captain Coty
Flint, MI
05.2021 - 02.2022
- Took beverage orders from patrons and served drinks promptly.
- Explained menu items, describing ingredients and cooking methods upon request.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked service areas with supplies during slow periods.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Set up dining room to meet hospitality and service standards.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
Education
High School Diploma -
Mount Morris Adult High
Flint, MISkills
- Machine operation
- Quality control
- Production tracking
- Customer service
- Team collaboration
- Employee training
- Time management
- Health and safety
- Documentation
- Organizational skills
- Material handling
- OSHA regulations
- Team building
- Goal setting
- Loan processing
Volunteer work Carriage Town Ministries
- Greeting guest.
- Assisting with unloading donations.
- Sort donations.
Timeline
Manufacturing Production Associate
Creative Foam
01.2024 - 12.2024
Wait Staff Member
IHOP
06.2023 - 04.2024
Customer Service Representative
Check Into Cash
03.2022 - 12.2023
Wait Staff Member
Captain Coty
05.2021 - 02.2022
High School Diploma -
Mount Morris Adult High
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