Versatile healthcare and administrative professional with hands-on experience in patient care and office support. Known for strong communication, multitasking, and adaptability, with a team-oriented approach and eagerness to learn and grow in a professional setting.
Overview
10
10
years of professional experience
Work History
RESIDENTIAL TECHNICIAN
Highland Rivers Behavioral Health
09.2024 - Current
Provide direct care and guidance for children/adolescents with mental health and substance abuse disorders in a behavioral health setting
Assist in monitoring patient activity and reporting issues to the medical staff
Responsible for doing regular 30 minute checks on each patient, and 15 minute checks for crisis stabilization units, recognizing, preventing and responding to patients who were acting as a danger to themselves or others
Document observations, interventions, and group activities in the patient record, maintained the confidentiality of the patient record and health information, maintained patients safety and privacy, and monitored and reported the physical status of patients to the RN
Administer routine and PRN medications
Perform random and routine drug screen
ADMINISTRATIVE ASSISTANT
Cornerstone Hospice
02.2022 - 05.2024
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Coordinated office operations to enhance workflow efficiency and support team objectives.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Maintained inventory of office supplies and placed orders.
Performs additional duties as assigned.
LEAD CERTIFIED NURSING ASSISTANT
Lenbrook
09.2020 - 02.2022
Assist with wellness checks and screenings for Associates and Residents for COVID-19 symptoms
Conduct screening questionnaire and take temperatures of associates, residents, and visitors
File medical records in residents' charts
Fill out laboratory sheets for lab tests on Tuesday
Fax reports to doctors after nurses' review
Assemble charts for new residents
Maintain adequate supplies and forms
Pass out health and wellness flyers to the community when needed
Maintain cleanliness and orderliness in the clinic
Communicate residents’ needs to nurse
Other duties as assigned
CERTIFIED NURSING ASSISTANT
Ashbrook Village
04.2015 - 09.2020
Manage, distribute and record patient prescriptions according to patient MAR, both PRN and scheduled
Provide nursing care in accordance with Resident Care Policies and Procedures and ensure the safety and well-being of the resident is maintained
Serve and collect food trays, feed residents requiring help
Provide meal supplements and fresh drinking water as needed
Move and/or assist residents in moving to and from bed as necessary, and transport residents using wheelchairs, or assist them with walking, as per Care Plan / Daily Care Guides
Care Coordinator/Certified Peer Support Specialist at Highland Rivers Behavioral Health (Military Veteran Services)Care Coordinator/Certified Peer Support Specialist at Highland Rivers Behavioral Health (Military Veteran Services)