Motivated student designer with 10+ years of experience offering office and design support in multiple industries. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Fayetteville Internal Medicine
Fayetteville, NC
12.2023 - Current
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Updated contact lists regularly when changes occur in employee status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Military Police Officer
United States Air Force, USAF
Shiloh, IL
11.2019 - 11.2023
Provided physical security and law enforcement services to military personnel, facilities, and resources.
Enforced applicable laws, regulations, policies, procedures, and orders in accordance with the Uniform Code of Military Justice.
Supervised military police activities including patrol operations, traffic control points, and special events.
Prepared detailed reports on investigations and other police activities.
Responded to emergency situations such as natural disasters or civil disturbances.
Conducted random checks of personnel identification cards for security purposes.
Performed inspections of work areas to ensure safety standards are met and maintained.
Maintained weapons qualifications through regular firearms training exercises.
Coordinated with local law enforcement agencies during joint operations.
Conducted patrols of assigned areas on foot or by vehicle as needed.
Assistant Customer Service Manager
Food Lion
Dunn, NC
01.2018 - 10.2019
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Assisted customers with inquiries, complaints and feedback.
Resolved escalated customer issues in a timely manner.
Maintained records of all customer interactions and transactions.
Trained new employees on company policies, procedures and practices related to customer service roles.
Managed customer service inquiries and complaints in a timely manner.
Education
Bachelor of Arts - Interior Design
Rocky Mountain College of Art And Design
Denver, CO
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL
Skills
Digital Archiving
Information Security
Clerical Support
Meeting planning
Office Administration
Research
Appointment Scheduling
Administrative operations
Self-starter
Office Management
File Organization
Prioritization
Paperwork drafting
Project Planning
Accomplishments
President's Letter of Recognition for Undergraduate (07/15/2023)
Dean's Letter of Recognition for Undergraduate (01/17/2024)
Research Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo UniversityResearch Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo University
Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)