Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylour Richter

Levering

Summary

Personable and dedicated, with natural ability to foster positive customer relationships and contribute to collaborative team environment. Well-versed in inventory management and retail operations, with skills in point-of-sale systems and customer service. Committed to driving store profitability and enhancing customer satisfaction through efficient shop management

Overview

3
3
years of professional experience

Work History

Assistant Shop Manager

Monro Auto Service
03.2023 - Current
  • Assisted in daily shop operations to ensure smooth workflow and customer satisfaction.
  • Supported inventory management by organizing stock and maintaining accurate records.
  • Learned cash handling procedures and processed transactions efficiently at point-of-sale.
  • Participated in staff training sessions to develop product knowledge and customer service skills.
  • Adapted quickly to new tasks, demonstrating flexibility in a fast-paced retail setting.
  • Helped maintain cleanliness and organization of the shop environment for optimal operations.
  • Collaborated with team members to enhance store displays and promote merchandise effectively.
  • Monitored customer feedback to identify areas for improvement in service delivery and product offerings.
  • Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
  • Increased sales through effective merchandising strategies and engaging product presentations.
  • Oversaw visual merchandising efforts, ensuring an attractive store layout that drove customer interest in products.
  • Assisted in the planning and execution of promotional events to increase store traffic and drive sales growth.
  • Ensured compliance with health and safety regulations through regular inspections of equipment, facilities, and staff practices.
  • Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.
  • Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
  • Contributed to budget preparation by analyzing historical data and projecting future expenses based on current trends.
  • Improved customer satisfaction by addressing and resolving customer concerns promptly and professionally.
  • Boosted employee morale by fostering a positive work environment that encouraged open communication and teamwork.
  • Optimized staffing levels during peak periods by monitoring foot traffic patterns using analytics tools and adjusting schedules accordingly.
  • Achieved smoother shift transitions with thorough handover meetings between incoming/outgoing managers each day.

Education

Master of Science - Criminal Justice

Southern New Hampshire University
Hooksett, NH
12-2024

Skills

  • Store operations
  • Staff training and development
  • Scheduling and time management
  • Budgeting and financial management
  • Sales strategy development
  • Promotions and marketing
  • Loss prevention strategies
  • Customer service
  • Customer engagement
  • Invoicing
  • Employee motivation
  • Health and safety

Timeline

Assistant Shop Manager

Monro Auto Service
03.2023 - Current

Master of Science - Criminal Justice

Southern New Hampshire University

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