Taylur Provost
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at USAF Reserves, excelling in crew leadership and team development. Skilled in training and mentoring, I fostered a collaborative environment that enhanced performance and efficiency. Recognized for mechanical troubleshooting and maintaining compliance, I effectively solved complex problems while ensuring high productivity and safety standards.
Overview
5
5
years of professional experience
Work History
Crew Chief
USAF Reserves
08.2020 - Current
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
- Enforced strict safety protocols to protect crew members.
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
Veterinary Receptionist
Faithful Friends Animal Hospital
11.2024 - 04.2025
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Entered data from pet records and office visits into computer system.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Maintained current and accurate medical records for patients.
Food Service Worker
Chipotle
08.2022 - 12.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Veterinary Receptionist
Frontier Veterinary Clinic
01.2021 - 08.2022
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Triaged incoming patients to determine treatment needs and urgency of care.
Education
East High School
Cheyenne WySkills
- Training and mentoring
- Performance improvements
- Mechanical troubleshooting
- Crew leadership
- Team development
- Communication
- Able to work in high stress situations
- Efficiency
- Works well with other
Timeline
Veterinary Receptionist
Faithful Friends Animal Hospital
11.2024 - 04.2025
Food Service Worker
Chipotle
08.2022 - 12.2023
Veterinary Receptionist
Frontier Veterinary Clinic
01.2021 - 08.2022
Crew Chief
USAF Reserves
08.2020 - Current
East High School
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