Summary
Overview
Work History
Education
Skills
Timeline
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Taylyn Hill

Chicago Heights,IL

Summary

Motivated and honest person. Always eager to learn, on time, reliable, and service minded. Able to work with little oversight, friendly and professional, can collaborate in team environments. Authorized to work in the US for any employer

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Amazon
03.2023 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Scanned boxes and packages and moved to loading dock for shipment
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels

Operations Associate

DashMart
03.2022 - 03.2023
  • Picking and packing orders, inventory tracking and management
  • Received new stock and input values into computer system
  • Spoilage management, menu editor, stocking receivables, customer service.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Completed daily logs for management review.
  • Stocked shelves to match planogram images & instructions.

Brand Ambassador

Clear
05.2021 - 03.2022
  • Verify members identity using their biometrics
  • Established and maintained positive relationships with customers.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Maintained knowledge of current promotions and product features.
  • Worked with team to achieve sales goals for products.
  • Educated customers on product features and answered questions regarding product use.

Warehouse Associate

Amazon
09.2020 - 09.2021
  • Consistently lifted materials weighing as much as 40 pounds
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks
  • Prepared orders for shipment by picking, packing, and labeling merchandise

Sales Consultant

Teleperformance
06.2018 - 09.2020
  • Assisting customers with any questions or concerns, managing large amounts of inbound and outbound calls
  • Following communication scripts, identifying customer needs, upselling products, building customer rapport
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maximized customer retention by resolving issues quickly.
  • Followed up with existing customers to provide additional support and address concerns.
  • Handled inbound customer chat conversations from various websites.
  • Trained new personnel regarding company operations, policies and services.
  • Monitored customer conversations and provided timely, knowledgeable assistance.
  • Responded to customer inquiries and provided accurate information about products and services via live chat.

Education

Licensed Cosmetologist in Cosmetology -

John Amico School Of Hair Design
Oak Forest, IL
11.2020

Diploma - undefined

Gavit High School
01.2016

Skills

  • Conduct Research
  • Utilize Microsoft Word, Excel, and PowerPoint
  • Multitask
  • Manage Important paper work
  • Effective Communicator
  • POS System
  • Live Person Chat
  • Ability to work off of two computer screens
  • Customer service
  • Fast learner
  • Managing Analytics, Performance & Metrics
  • Upselling
  • Sales
  • Cold Calling
  • Nail Care
  • Hair Styling

Timeline

Fulfillment Associate

Amazon
03.2023 - Current

Operations Associate

DashMart
03.2022 - 03.2023

Brand Ambassador

Clear
05.2021 - 03.2022

Warehouse Associate

Amazon
09.2020 - 09.2021

Sales Consultant

Teleperformance
06.2018 - 09.2020

Licensed Cosmetologist in Cosmetology -

John Amico School Of Hair Design

Diploma - undefined

Gavit High School

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Taylyn Hill