Taymaje Williams
-
Chicago,IL
Summary
Experienced professional adept at project coordination, customer service, and operations oversight, seeking a dynamic role in optimizing processes, ensuring efficiency, and delivering exceptional service within diverse operational environments.
Overview
4
4
years of post-secondary education
1
1
Certification
Work History
Utility Worker
Peoples Gas
4 2023 - Current
- Conducted thorough inspections of utility systems, identifying potential issues before escalation into major problems.
- Experienced with dealing with unpredictable emergencies sometimes multiple in a day and cooperated with first responders in multiple departments (CFD,CPD, and Water department)
- Demonstrated extreme caution and professional practice of de-escalation while servicing customers.
- Identified and resolved Numerous gas leaks while informing customers on Explosion prevention and Present House Appliance Safety Violations.
- Demonstrated proficiency in problem solving and customer service, receiving positive feedback directly from customers through letters or by phone.
Education
Some College (No Degree) - Utility Worker Certification
Dawson Technical Institute
Chicago, IL 09.2023 - 04.2024
High School Diploma -
Hansberry College Prep
8748 S Aberdeen St Chicago IL 60620 08.2017 - 06.2021
Additional Information
Attended Dawson Technical institute where i was taught Data entry and Computer applications for 1 year.
Affiliations
United states Army National Guard
Certification
Utility Worker Certification
Timeline
Some College (No Degree) - Utility Worker Certification
Dawson Technical Institute
09.2023 - 04.2024
High School Diploma -
Hansberry College Prep
08.2017 - 06.2021
Utility Worker
Peoples Gas
4 2023 - Current