Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taymara Casanova

Hialeah,FL

Summary

*Professional Secretary with over 2 years of experience managing daily administrative support tasks and operations in costumer service industry.

*Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

*Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

*Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.

*Self-motivated work ethic to perform effectively in independent or team environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

*Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

*Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

*Proficient in using independent decision-making skills and sound judgment to positively impact company success.

*Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

*Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Secretary

LOIS DOCUMENT SERVICES
04.2022 - 01.2024
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Created and updated records and files to maintain document compliance.

Manager of Operations

CTF LOGISTICS
02.2018 - 04.2020
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Partnered with vendors and suppliers to effectively manage and budget.

Education

TAX PREPARER - TAX PREPARER

HR BLOCK TAX PREPARER COURSE
12.2023

BBA - Business Administration

Florida International University
Miami, FL
07.2019

Skills

  • Supply Ordering
  • Database Management
  • Supply Restocking
  • Meeting Coordination
  • Sales Support
  • Customer Service
  • Appointment Scheduling
  • Data Verification
  • Business Correspondence
  • Accounts Receivable and Payable

Timeline

Secretary

LOIS DOCUMENT SERVICES
04.2022 - 01.2024

Manager of Operations

CTF LOGISTICS
02.2018 - 04.2020

TAX PREPARER - TAX PREPARER

HR BLOCK TAX PREPARER COURSE

BBA - Business Administration

Florida International University
Taymara Casanova