TAYNIA DELEVANTE
Operations Director
Bentonville,AR
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
FAMILY STORE OPERATIONS DIRECTOR
Salvation Army NWA
09.2023 - Current
- Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting
- Formulated long-term objectives while managing day-to-day operations
- Implemented effective policies and procedures that enabled the organization to meet compliance requirements
- Set prices for goods and services, based on forecasts of customer demand
- Guided loading and unloading of goods, maintaining safety standards at all times
- Planned layout of warehouse to achieve optimum space for product
- Sorted metals to separate high-grade metals for recycling
- Implemented procedures for evaluating new vendors prior to entering into a contract agreement
- Researched industry trends in order to develop best practices for vendor management
ASSISTANT PROPERTY MANAGER
Elevation/Wheelhouse Property Management
11.2022 - 08.2023
- Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs
- Maintained accurate records regarding leases, rent rolls and security deposits
- Responded to tenant inquiries and complaints in a timely manner
- Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations
- Managed all aspects of tenant relations including collection of rents, late fees and evictions if necessary
- Conducted apartment tours for potential tenants to showcase available units and answer questions
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance
BUSINESS DEVELOPMENT /AFTERMARKET MANAGER
Goodwill Industries of Central FL
12.2019 - 06.2022
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Efficiently resolved all vendor and account issues while exceeding sales quotas by 150%
- Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients
- Increased annual sales volume to $4M
- Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets
OPERATIONS CLERK
Goodwill Industries of Central FL
03.2016 - 12.2019
- Utilized problem-solving techniques to quickly identify solutions when issues arose
- Ensured accuracy in data entry by verifying information before entering into system
- Successfully managed daily operations of the office, including filing and organizing documents, answering phones, and scheduling meetings
- Prioritized data entry, sorted data, and entered it correctly
- Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records
Education
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Henderson College
06.1989
Skills
- Overseeing personnel
- Coordinating schedules
- Recruiting employees
- Standard operating procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offTeam Building / Company RetreatsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
FAMILY STORE OPERATIONS DIRECTOR
Salvation Army NWA
09.2023 - Current
ASSISTANT PROPERTY MANAGER
Elevation/Wheelhouse Property Management
11.2022 - 08.2023
BUSINESS DEVELOPMENT /AFTERMARKET MANAGER
Goodwill Industries of Central FL
12.2019 - 06.2022
OPERATIONS CLERK
Goodwill Industries of Central FL
03.2016 - 12.2019
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Henderson College
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