Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayonna Burney

Omaha,NE

Summary

Skilled in educational support, specializing in the development and execution of classroom activities. Leverages strong interpersonal abilities to enhance student engagement and foster a positive learning atmosphere. Knowledgeable in classroom management strategies and instructional assistance.

Overview

5
5
years of professional experience

Work History

Paraprofessional

CRCC
12.2024 - Current
  • Implemented de-escalation techniques to effectively manage challenging behaviors and maintain safe learning conditions.
  • Oversaw classroom and outdoor activities, prioritizing student safety at all times.
  • Maintained a positive demeanor while affirmatively interacting with each student.
  • Engaged with students through physical and verbal interactions throughout the day.
  • Delivered customized educational and emotional support to individual students for improved learning results.

Concierge Attendant

Cedarhurst Senior Living
07.2023 - Current
  • Assisted guests with transportation arrangements, ensuring timely pick-ups and dropoffs.
  • Maintained comprehensive knowledge of local businesses and attractions to provide informed recommendations.
  • Managed concierge desk operations, maintaining a professional and organized environment at all times.
  • Resolved guest issues promptly, resulting in improved overall satisfaction rates.
  • Provided exceptional service by promptly addressing any special requests from guests during their stay.
  • Organized daily delivery of newspapers, magazines, and packages for hotel guests.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Support Staff

Kids Club
04.2020 - 01.2023
  • Enhanced customer satisfaction by providing efficient and timely support to clients.
  • Streamlined office processes for improved workflow and increased productivity.
  • Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
  • Organized and maintained filing systems to ensure easy access to important documents.

Education

High School Diploma -

Papillion Lavista High School
Papillion, NE
05.2023

Skills

  • Exceptional communication
  • Knowledge of local area
  • Discretion and Confidentiality
  • Reliability and punctuality
  • Team player attitude
  • Patience and composure
  • Reservation coordination
  • Customer Service
  • Safety Procedures
  • Guest experiences
  • Guest accommodations

Timeline

Paraprofessional

CRCC
12.2024 - Current

Concierge Attendant

Cedarhurst Senior Living
07.2023 - Current

Support Staff

Kids Club
04.2020 - 01.2023

High School Diploma -

Papillion Lavista High School

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