Taysa Johnson
Fort Worth
Summary
Accomplished General Manager with a proven track record at Wendy’s, enhancing sales and profitability through strategic leadership and operations management. Excelled in team building and problem resolution, fostering high employee satisfaction and strong client relationships. Skilled in P&L management and effective communication, driving long-term success and loyalty.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
4
4
years of professional experience
Work History
General Manager
Wendy’s
11.2024 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Store Manager
Ace Check Cashing
05.2021 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
GED -
Excel Center
Indianapolis, IN05.2018
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Staff training/development
- Employee scheduling
- Goal setting
- Verbal and written communication
- P&L management
Timeline
General Manager
Wendy’s
11.2024 - 01.2025
Store Manager
Ace Check Cashing
05.2021 - 11.2024
GED -
Excel Center
Similar Profiles
Milagros Noriega AnzolaMilagros Noriega Anzola
Kitchen Crew Member at Wendy’sKitchen Crew Member at Wendy’s
Alisa RobinsonAlisa Robinson
Supervisor at Wendy’sSupervisor at Wendy’s
DAVID HIRSCHDAVID HIRSCH
Manager at Wendy’sManager at Wendy’s
Michael PatrickMichael Patrick
Cashier Assistant at Wendy’sCashier Assistant at Wendy’s
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness