Taysean Romero
Concan
Summary
Dynamic professional with a proven track record in workflow and appointment management at Rewired Energy. Excelled in client relationship building and problem-solving in high-pressure situations, enhancing customer satisfaction significantly. Skilled in leveraging strong organizational abilities and excellent customer service to optimize processes and foster positive client relationships.
Overview
2
2
years of professional experience
Work History
Appointment Coordinator
Rewired Energy
06.2023 - Current
- Directed telephone calls to appropriate parties.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Provided exceptional customer service, fostering positive relationships with both new and existing clients.
Food Cashier
Eegges
06.2023 - 09.2023
- Resolved customer complaints independently or with aid of supervisor.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Entered food and beverage orders into POS system.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
Tucson Highschool
Tucson, AZ05-2026
Skills
- Strong organization
- Client relationship building
- Appointment management
- Workflow management
- Excellent customer service
- Problem solving tactics in a high pressure situations
Accomplishments
Currently upholding three years of honor roll and carrying a 3.7 GPA.
Timeline
Appointment Coordinator
Rewired Energy
06.2023 - Current
Food Cashier
Eegges
06.2023 - 09.2023
Tucson Highschool
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