Summary
Overview
Skills
Work History
Education
Accomplishments
Affiliations
Timeline
Hi, I’m

Taysha Evans

Buffalo,NY
Taysha Evans

Summary

Efficient and detail-oriented manager with over 5 years of experience. Expert in accounting principles, reconciliation procedures, report generation and processing payments on accounts while handling multiple projects with high-pressure deadlines. Knowledgeable in ensuring the accuracy of information.

Overview

11
years of professional experience

Skills

  • Team Leading and Management
  • Developing Sales Plan from Start to Close of Sale
  • Protested Check Handling
  • Fee and Charge Computation
  • Closing Procedures
  • Customer Contact
  • Adding, Calculating and Billing Machines
  • Managing Operations and Efficiency
  • Administrative Management
  • Business Leadership
  • Sales Tracking
  • Customer service support

Work History

Lineage
Amherst, NY

Cash Application Specialist
08.2022 - Current

Job overview

    • Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
    • Filed reports and posted daily batches in QuickBooks and E-Automate.
    • Handled account payments and provided information regarding outstanding balances.
    • Responded to customer concerns and questions on daily basis.
    • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
    • Kept vendor files accurate and up-to-date to expedite payment processing.
    • Sorted payments into batches by segmenting each payment by business unit and scanning into database.
    • Worked in paperless environment to accomplish assignments electronically.
    • Weighed letters and packages and calculated costs based on classification, weight and destination.

Bank of America
Williamsville, NY

Collections Specialist & Floor Coach
05.2021 - 08.2022

Job overview

  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls (100+ per day) and met demands of busy and productive group.
  • Used probing techniques to determine debtors' reasons for delinquency.
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services and collection strategies.

Autism Learning Partners
Williamsville, NY

Behavior Technician II
04.2019 - 11.2020

Job overview

  • Implemented behavior intervention plans created by supervisor using ABA therapy
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Offered active guidance to families adjusting to life with loved one on autism spectrum.


Hoge Consulting
Ellicottville, NY

CTO/Executive Assistant
01.2018 - 05.2020

Job overview

  • Solar Energy Start-up; Railway Freight Logistics and 3PL
  • Executed various administrative tasks, such as scheduling, submission of expense reports, and other correspondence
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Created expense reports, budgets and filing systems for management team.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Followed attainable project timelines and completed 3D rendering for clients using Aurora Solar

The Cheesecake Factory
Cheektowaga, NY

Baker/Server
02.2017 - 09.2019

Job overview

  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Cleaned and maintained kitchen equipment and oven.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.

Dunkin' Donuts
Getzville, NY

Assistant Manager
02.2014 - 12.2016

Job overview

  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.


Education

SUNY At Buffalo
Buffalo, NY

Master of Science from Education
06.2024

SUNY At Buffalo
Buffalo, NY

Bachelor of Science from Mental Health, Human Services
05.2019

University Overview

  • Member of Italian Club, French Club

Williamsville North High School

Advanced Regents from Business, Honors Anatomy, AP Literature
06.2013

Accomplishments

  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Employee of the month at multiple companies, including Bank of America
  • Exceeded monthly quota over 15 times.

Affiliations

  • Leadership Team Development

Timeline

Cash Application Specialist

Lineage
08.2022 - Current

Collections Specialist & Floor Coach

Bank of America
05.2021 - 08.2022

Behavior Technician II

Autism Learning Partners
04.2019 - 11.2020

CTO/Executive Assistant

Hoge Consulting
01.2018 - 05.2020

Baker/Server

The Cheesecake Factory
02.2017 - 09.2019

Assistant Manager

Dunkin' Donuts
02.2014 - 12.2016

SUNY At Buffalo

Master of Science from Education

SUNY At Buffalo

Bachelor of Science from Mental Health, Human Services

Williamsville North High School

Advanced Regents from Business, Honors Anatomy, AP Literature

Similar Profiles

CREATE PROFILE
Taysha Evans