Tayshi Carrasquillo
Liverpool,NY
Summary
bilingual professional with a proven track record in enhancing customer relationships and financial advising at Bank of America. Excelled in loss prevention and problem-solving, significantly improving client satisfaction. Skilled in leveraging customer service orientation and digital tools to streamline banking experiences and boost efficiency.
Overview
5
5
years of professional experience
Work History
Relationship Banker
Bank of America
10.2023 - Current
- Open/close accounts.
- Respond to customer inquiries regarding new accounts and account services.
- Build relationships with clients to meet financial needs.
- Manage cash responsibilities.
Teller
ACMG FCU
01.2020 - 09.2023
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Educated customers on use of banking website and mobile apps.
Education
High School Diploma -
Nottingham Highschool
3100 E Genesee St, Syracuse, NY 1322406-2019
Skills
- Loss Prevention
- Problem Solving
- Customer Service-Oriented
- Financial Advising
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker
Bank of America
10.2023 - Current
Teller
ACMG FCU
01.2020 - 09.2023
High School Diploma -
Nottingham Highschool
Similar Profiles
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
Kevin BetheaKevin Bethea
Digital Ambassador at Bank of AmericaDigital Ambassador at Bank of America
Anne MilneAnne Milne
Managing Director - Global Head EM Credit Research at Bank of AmericaManaging Director - Global Head EM Credit Research at Bank of America
Daniella Melo GilDaniella Melo Gil
Client SVCS Blended at Bank of AmericaClient SVCS Blended at Bank of America
Matthew CarusoMatthew Caruso
Pump Technician at SGS GalsonPump Technician at SGS Galson