Taysia Glover
Washington,DC
Summary
Organized Administrative Assistant bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in Microsoft Office, with an ability to quickly learn new processes.
Equipped with practical experience in laboratory procedures and phlebotomy, demonstrating a strong understanding of venipuncture techniques, safety protocols, and patient care. Highly skilled at making patients feel comfortable during potentially stressful procedures while maintaining professionalism and accuracy. Contributions include improving efficiency in previous roles by implementing effective workflow strategies and ensuring accurate results through strict adherence to quality control standards.
Overview
9
9
years of professional experience
Work History
PCT/Laboratory Phlebotomist
Medstar Washinton Hospital Center
Washington
09.2022 - Current
- Educated patients about the importance of regular health screenings and preventive measures.
- Assisted in training new phlebotomists on proper techniques for collecting blood samples.
- Reviewed test orders from physicians or other authorized practitioners for accuracy prior to drawing blood samples.
- Prepared supplies needed for specimen collection including tourniquets, gauze pads, alcohol swabs.
- Maintained accurate records of all specimen collection, labeling and transport procedures.
- Ensured that specimens were collected in accordance with established protocols and standards.
- Provided emotional support to patients and their families during difficult times.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure safe environment for patients.
Teacher Assistant
Kids Come First
Washington
07.2022 - 12.2022
- Monitored student behavior during class time and assisted with discipline issues when necessary.
- Participated in professional development workshops to stay current with best practices in education.
- Administered tests or assessments under the direction of a certified teacher.
- Maintained a safe environment conducive to learning at all times.
- Provided individual assistance to students as needed.
Unarmed Special Police Officer
Preeminent Protective Services
Washington
01.2022 - 06.2022
- Conducted investigations of suspicious activities or persons in accordance with policy and procedures.
- Performed routine security checks on buildings, equipment, vehicles, personnel, visitors, and contraband items.
- Utilized various weapons systems including non-lethal force options such as pepper spray or batons when necessary.
- Patrolled assigned areas to identify and deter criminal activity.
- Responded quickly to emergency situations using sound judgment and appropriate force when necessary.
PSE Mail Processing Clerk
United States Postal Service, USPS
Washington
10.2021 - 12.2021
- Ensured compliance with all safety regulations when handling hazardous materials such as flammable liquids.
- Labeled boxes and envelopes with correct addresses before sending them out.
- Sorted and distributed incoming mail.
- Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
Special Police Officer
Allied Universal Security
Washington
08.2021 - 10.2021
- Performed security checks in designated areas of the facility.
- Accurately completed incident reports following each shift.
- Interacted with individuals on a daily basis, responding to inquiries in a professional manner.
- Monitored CCTV systems for potential criminal activity and threats.
Teacher's Assistant
Alpha Best
09.2019 - 08.2021
- Prepared classroom and organized instructional materials based on teacher needs
- Worked under direct supervision of classroom teacher to handle student and administrative needs
- Created and maintained, in coordination with lead teacher, child-centered educational environments
- Observed students during activities and assignments to document their strengths and weaknesses
- Supported students in need of extra support with close mentoring and project assistance.
Customer Service Associate
CVS Pharmacy
05.2017 - 08.2019
- Exceeded requirements in providing products and services to customers at all times
- Monitored promotions and sales to provide updated information and pricing
- Managed details of completing sales payments, refunds, and exchanges, including issuing store credit
- Assisted with receiving, product pricing, and stock replenishment
- Provided expert service by communicating information to customers and following up on promises.
Administrative Assistant
Black Student Fund
06.2016 - 01.2018
- Supported front office staff by providing word processing of correspondence and reports
- Answered incoming calls and directed messages to the correct party
- Greeted visitors and escorted them to their destinations
- Filed and retrieved documents, introducing more efficient filing system adopted by company
- Utilized Microsoft to compose, prepare, and edit correspondence and department documents.
Camp Counselor
Rita Bright Center
06.2015 - 04.2017
- Supervised campers, creating positive and nurturing camp experience for each participant
- Planned sports, games, and crafts to entertain campers
- Coordinated activity details, including scheduling of field trips, visits to cultural institutions, and recreational swimming pools
- Aided participant understanding of age-appropriate group and themed activities by providing instruction.
Education
High School Diploma -
Ballou Senior High School
Skills
- Venipuncture Expertise
- Medical terminology knowledge
- Communication abilities
- Behavior Management
- Clerical Support
- Patrol procedures
Timeline
PCT/Laboratory Phlebotomist
Medstar Washinton Hospital Center
09.2022 - Current
Teacher Assistant
Kids Come First
07.2022 - 12.2022
Unarmed Special Police Officer
Preeminent Protective Services
01.2022 - 06.2022
PSE Mail Processing Clerk
United States Postal Service, USPS
10.2021 - 12.2021
Special Police Officer
Allied Universal Security
08.2021 - 10.2021
Teacher's Assistant
Alpha Best
09.2019 - 08.2021
Customer Service Associate
CVS Pharmacy
05.2017 - 08.2019
Administrative Assistant
Black Student Fund
06.2016 - 01.2018
Camp Counselor
Rita Bright Center
06.2015 - 04.2017
High School Diploma -
Ballou Senior High School
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