Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Taytum Barber

Broken Arrow,United States

Summary

Customer service and operations professional with 2+ years across dispatch, retail, and childcare, known for calm, solutions-focused support in high-volume environments. Experience at Advance Alarms and Lufthansa Technik standardizing policies, creating training/scripts, and streamlining workflows to elevate customer experience and shorten lead times. Proficient in Microsoft Office, data entry, and dispatching platforms; strengths include active listening, multitasking, and call prioritization. Currently pursuing a double major in Business and Legal Studies and targeting roles in customer support, dispatch, or operations coordination.

Bright and organized, bringing exceptional organizational skills and positive, can-do attitude to every task. Familiar with scheduling and time management, along with proficiency in office software and communication tools. Aiming to streamline operations and enhance productivity through reliable support.

Overview

4
4
years of professional experience

Work History

Personal Assistant

Tay Assistance Co.
03.2023 - Current
  • Managed travel arrangements, including itineraries and accommodations, to streamline executive logistics.
  • Displayed absolute discretion at handling confidential information.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.

Project Management Intern

Confidential
08.2025 - 02.2026
  • Coordinated project timelines and deliverables across multiple teams to enhance workflow efficiency.
  • Developed project documentation and reports to support decision-making processes.
  • Implemented tracking systems for project milestones, ensuring timely completion of tasks.
  • Facilitated communication between stakeholders to align project objectives with organizational goals.

Customer Service Rep/Dispatcher

Advance Alarms
09.2024 - 06.2025
  • Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries
  • Developed customer service scripts to ensure consistent customer service across all customer service channels

Team Member

Panera bread
05.2022 - 05.2023
  • Processed customer transactions accurately and efficiently in a fast-paced environment. Maintained a clean and organized workspace to enhance customer experience. Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Performed cashier duties in a high-volume retail environment, processing up to X transactions per shift

Education

Associate of Science - Legal Studies

Tulsa Community College
Tulsa, OK
05.2030

Associate of Arts - Business

Tulsa Community College
Tulsa, OK
05.2030

Skills

  • Customer Services
  • Microsoft Applications
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Creative thinking capacity
  • Data entry
  • Active Listening
  • Multitasking
  • Prioritizing calls
  • Dispatching procedures
  • Time management
  • Stress Tolerance
  • Dispatching Software
  • Money Handling
  • Customer Relations
  • Problem-Solving

Accomplishments

  • Business Development - Working with diverse organizations and communities really opened my eyes to the kind of people who surround me in life giving me the passion and drive to make my customer service skills the best among others. In the past I've been acknowledged for my customer service skills and attention to detail making sure to go the extra mile for customer and clients.

Languages

English
Native or Bilingual
French
Elementary
German
Limited Working

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • Gardening
  • Camping
  • Stand-up Paddleboarding (SUP)
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Jujitsu

Timeline

Project Management Intern

Confidential
08.2025 - 02.2026

Customer Service Rep/Dispatcher

Advance Alarms
09.2024 - 06.2025

Personal Assistant

Tay Assistance Co.
03.2023 - Current

Team Member

Panera bread
05.2022 - 05.2023

Associate of Science - Legal Studies

Tulsa Community College

Associate of Arts - Business

Tulsa Community College
Taytum Barber