Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
PT Produce Sales Associate
Food lion
01.2024 - Current
Providing quality customer service within the Produce Department
Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service
Courteous and helpful to other associates and ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done
Unloading trucks for the Produce Department
Understanding and following Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents.
PT Sales Associate Cashier
Food lion
12.2022 - 11.2023
Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
Greet each customer
Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
Check the bottom of every cart and under all baby seats for items before completing an order
Scan customers' order and handle the payment transaction, per standard practice
Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
Retrieve shopping carts from the parking lot
Ensure the workstation and front-end area of the store has a neat and clean presentation
Successfully completed computer-based training (CBT) and training aid courses
Perform all other duties as assigned.
Team Member
Burger King
11.2022 - 12.2022
Cleans and stocks customer eating areas
Greet all customers with a smile and friendly greeting
Operates cash register
Receive and dispense correct change to customers
Clean, sanitize and keep food areas stocked
Communicated clearly and positively with coworkers and management
Perform all other duties as assigned.
Volunteer
Dunfield Townhomes
Nottingham, MD
03.2020 - 08.2022
Assisted with fundraising efforts, including event planning and donor outreach.
Developed new ideas to increase volunteer recruitment and retention rates.
Participated in team-building exercises to strengthen relationships among volunteers.
Supervised youth volunteers while they completed their assigned tasks on site.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Offered support and assistance to community members.
Helped with prep, set up, and breakdown of community and public events.
Assisted with and organized programs, events, and activities to drive outreach initiatives.
New Horizons II program with the YMCA
Summer Program
06.2020 - 03.2021
College and Workforce Readiness Program to work towards earning high school credits
Internship worked from home with BCPS school computer to demonstrate work and was supported throughout the process