Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tayv'on Green

Bowling Green,KY

Summary

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. I enjoy learning about new information and skills.

Overview

5
5
years of professional experience

Work History

Slide Attendant

Beech Bend Park
Bowling Green, United States
05.2022 - Current
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Sales Associate

Walmart
Bowling Green, KY
10.2022 - 07.2024
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in market place.
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Developed trusting relationships with customers by making personal connections.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Worked with fellow sales team members to achieve group targets.
  • Also worked in the produce department alone with cosmetics,electronics,

Food Service Worker

Beech Bend Park
Bowling Green, United States
06.2021 - 09.2021
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Learned other teammates' work tasks to train as backup.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.

Sales Associate

Tres Chic Loft LLC
BOWLING GREEN, United States
10.2019 - 12.2020
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assessed customer needs to provide assistance and information on product features.
  • Adhered to company initiatives and achieved established goals.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Placed special orders or called other stores to find desired items.
  • Prepared merchandise for purchase or rental.
  • Described merchandise and explained use, operation and care.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • I also worked in various departments such as produce,electronics,cosmetics,stocking,frontend, along with garden center, bakery

Education

High School Diploma -

Moore Independent High School
Bowling Green, KY

Skills

  • P>Equipment Inspection
  • P>Safety Procedures
  • P>Safety compliance
  • P>Customer assistance
  • P>Organization and Time Management
  • Policy compliance
  • Equipment Maintenance
  • Safety Management
  • Safety Procedures
  • Customer Service
  • Team Training

References

References available upon request.

Timeline

Sales Associate

Walmart
10.2022 - 07.2024

Slide Attendant

Beech Bend Park
05.2022 - Current

Food Service Worker

Beech Bend Park
06.2021 - 09.2021

Sales Associate

Tres Chic Loft LLC
10.2019 - 12.2020

High School Diploma -

Moore Independent High School

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Tayv'on Green