Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayvon Guider

Johnson City,TN

Summary

Dynamic and goal-oriented professional with call center experience at Advanced Call Center Technologies LLC, excelling in customer communications and problem-solving. Proven track record in quality assurance and data gathering, enhancing service delivery and client satisfaction through effective collaboration and meticulous attention to detail.

Experienced with maintaining cleanliness and hygiene in diverse environments. Utilizes effective cleaning techniques and safety protocols to ensure spotless results. Knowledge of time management and attention to detail, contributing to consistently high standards.

Diligent Desired Position with thorough understanding of cleaning protocols and safety standards. Successfully maintained high levels of cleanliness in various settings, ensuring welcoming environment for clients and staff. Demonstrated effective time management and attention to detail in all tasks.

Overview

9
9
years of professional experience

Work History

Cleaning Specialist

Kbs Essential Facility Services
Johnson City, TN
10.2025 - Current
  • Operated cleaning equipment to maintain facility cleanliness and safety standards.
  • Conducted routine inspections to ensure compliance with hygiene protocols.
  • Collaborated with team members to improve cleaning efficiency and effectiveness.
  • Assisted in training new staff on proper cleaning techniques and safety measures.
  • Implemented best practices for waste disposal and recycling initiatives.
  • Provided feedback to management on potential improvements in cleaning procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
  • Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
  • Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces in common areas.
  • Promoted a healthy atmosphere by using eco-friendly, non-toxic, and hypoallergenic cleaning products.
  • Contributed to company reputation with consistently exceptional performance in all cleaning assignments.
  • Improved cleanliness and sanitation by performing thorough cleaning tasks on a daily basis.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Operated buffers and burnishers to clean and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Cleaning Specialist

KBS Essential Facility Services
01.2022 - 02.2024
  • Executed daily cleaning tasks to maintain sanitary conditions in diverse facilities.
  • Utilized commercial cleaning equipment and chemicals safely and effectively.
  • Adapted quickly to changing priorities while supporting team objectives.
  • Ensured compliance with health and safety regulations during cleaning operations.
  • Trained new staff on proper cleaning techniques and safety protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.

Cleaning Specialist

Coverall
Harrisburg, PA
01.2017 - 06.2019

Executed thorough floor cleaning and maintenance procedures.

Maintained cleanliness and sanitation of restroom facilities.

Executed thorough vacuuming of carpets to maintain cleanliness and enhance aesthetic appeal.

Assisted in cleaning and polishing surfaces to enhance appearance. Supported maintenance efforts by applying wax to protect finishes. Contributed to overall facility upkeep through diligent scrubbing tasks.

Assisted in maintaining cleanliness of windows and mirrors. Helped create a welcoming environment through regular cleaning tasks. Supported overall facility upkeep by ensuring surfaces were spotless.

Assisted in setting up ladders and step ladders for various tasks. Supported team members in safely using ladders and step ladders during projects. Maintained equipment to ensure ladders and step ladders were in good working condition.

Oversaw maintenance and cleanliness of common areas to enhance user experience.

Managed chemical handling processes to ensure safety and compliance.

Assisted in maintaining cleanliness by removing waste and sorting recyclables.

Executed thorough dusting of designated areas to maintain cleanliness and hygiene standards.

Executed thorough cleaning of walls to enhance overall facility appearance.

Education

High School Diploma - Business Administration

Harrisburg Area Community College
Harrisburg, PA

Skills

    cleaning Experience

    Commercial cleaning

Timeline

Cleaning Specialist

Kbs Essential Facility Services
10.2025 - Current

Cleaning Specialist

KBS Essential Facility Services
01.2022 - 02.2024

Cleaning Specialist

Coverall
01.2017 - 06.2019

High School Diploma - Business Administration

Harrisburg Area Community College
Tayvon Guider