An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Hi, I’m
Tayza Moutray
Charleston,IL
Summary
Overview
11
years of professional experience
1
Certification
Work History
Herff Jones
Order Entry
01.2025 - Current
Job overview
- Utilized computerized systems for order entry, tracking, and documentation purposes, streamlining the shipping process.
- Reduced errors in order entry by implementing a thorough double-checking system for all received orders.
- Consistently met or exceeded order entry quotas, contributing to overall team success and company revenue goals.
Mattex
Customer Service Representative
08.2021 - 10.2024
Job overview
- Assisted customers with a warm and professional attitude.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
Prime Communications
Sales Manager
10.2017 - 05.2021
Job overview
- Assisting customers with purchasing new phones, billing issues, and account questions
- Sending back shipments of products from within the store, scheduling staff, managing inventory.
Wabash Valley Goodwill
Sales Associate
07.2017 - 01.2018
Job overview
- Assisting customers with finding items, removing old items from the sales floor, putting new items out, pricing items, and checking customers out.
Lucky Spins Inc
Greeter/Server
04.2017 - 07.2017
Job overview
- Greeting customers as they enter, assisting them with any gambling machine errors, serving them desired drinks and overseeing the buildings daily chores.
Spherion Staffing Agency
Customer Service Representative
10.2016 - 02.2017
Job overview
- Assisting members over the phone with medical benefits, taking premium payments, assisting with medications issues and locating physician's.
Innovative Staff Solutions
Technical Support
03.2015 - 10.2016
Job overview
- Assisting customers via live chat and the telephone with any and every trouble they may have regarding their TV and phone service.
Charleston Rehabilitation
Cook/Dietary Aide
05.2014 - 12.2014
Job overview
- Cooked meals, served out meals, prepared drinks, set out silverware, cleaned out dining room, cleaned up the kitchen, and closed down the kitchen at the end of the night.
Education
DeVry UniversityChicago, IL
Bachelor's in Business Administration
05-2024
University Overview
Skills
- Microsoft Office
- Customer Service
- Troubleshooting
- Retail Sales
- Technical Support
- Sales Management
- Salesforce
- Live Chat
- Inbound and Outbound Calling
- Customer Relations
- Time management
- Dispatching
- Microsoft Excel
- Typing
- Office experience
- Computer Proficiency
Certification
Undergraduate certificate in Business Essentials, 02/01/23, Present
Timeline
Order Entry
Herff Jones
01.2025 - Current
Customer Service Representative
Mattex
08.2021 - 10.2024
Sales Manager
Prime Communications
10.2017 - 05.2021
Sales Associate
Wabash Valley Goodwill
07.2017 - 01.2018
Greeter/Server
Lucky Spins Inc
04.2017 - 07.2017
Customer Service Representative
Spherion Staffing Agency
10.2016 - 02.2017
Technical Support
Innovative Staff Solutions
03.2015 - 10.2016
Cook/Dietary Aide
Charleston Rehabilitation
05.2014 - 12.2014
DeVry University
Bachelor's in Business Administration
Similar Profiles
Landon BarbourLandon Barbour
Sales Associate at Herff JonesSales Associate at Herff Jones
Julie McCauleyJulie McCauley
Office Assistant/Sales Associate at Herff JonesOffice Assistant/Sales Associate at Herff Jones
Brian WierBrian Wier
Director of Sales & Acquisitions East Region at Herff JonesDirector of Sales & Acquisitions East Region at Herff Jones
Paula ReedPaula Reed
Director of Payroll at Consolidated CommunicationsDirector of Payroll at Consolidated Communications
Vishal MuluguVishal Mulugu
Developer at Tcs Synergy ParkDeveloper at Tcs Synergy Park