Tayzola Palmer
San Antonio,TX
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Old New Vibez
San Antonio, TX
12.2021 - Current
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Coordinated stock replenishment processes as needed based on sales trends.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Created marketing plans that increased revenue by 15% within 6 months.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Home Health Aide
Gumbs Family
San Antonio, TX
12.2018 - 11.2021
- Documented patient status and reported changes in care needs.
- Checked patients' pulse, temperature and respiration.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Administered medications as instructed by physician or nurse practitioner.
Home Health Aide
Caring Home Health
San Antonio, TX
11.2014 - 02.2019
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
- Documented care provided and submitted notes to supervisor.
Education
High School Diploma -
Albena Lake-Hodge
Anguilla10.1999
Skills
- Sales Leadership
- Sales Growth
- Problem-Solving
- Friendly and Outgoing
- Dependable and Reliable
- Loss Prevention
- Customer Service
- Upselling and Cross Selling
Timeline
Retail Store Manager
Old New Vibez
12.2021 - Current
Home Health Aide
Gumbs Family
12.2018 - 11.2021
Home Health Aide
Caring Home Health
11.2014 - 02.2019
High School Diploma -
Albena Lake-Hodge