Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tazareea Taylor

Phoenix,AZ

Summary

Proven track record in providing exceptional customer service and emotional support, highlighted by my time at Nordstrom. Expert in healthcare coordination and managing high-stress situations, ensuring customer satisfaction and well-being. Skilled in both interpersonal communication and hygiene maintenance, I bring a comprehensive skill set to meet and exceed employer expectations.

Overview

5
5
years of professional experience

Work History

Respite Care Provider

All in the Family
07.2024 - Current

Assistance with Daily Activities: Helping individuals with eating, bathing, toileting, dressing, and mobility
Companionship and Emotional Support: Offering companionship and emotional support to the individuals they care for
Health Monitoring: Monitoring health conditions, administering medications as prescribed, and reporting any changes in health
Engaging Activities: Engaging individuals in activities such as reading, games, crafts, or outings to promote mental and physical stimulation

Customer Service Agent

Bath & Body Works
09.2022 - 10.2023

As a Customer Service Agent my duties was to troubleshoot customer complaints efficiently managed escalations from dissatisfied customers, Closely working with management to ensure timely resolutions that maintained brand reputation.


observe details closely, Organization and management of multiple projects simultaneously


Consistently demonstrated a high level of professionalism and composure when engaging with customers

Customer Service Representative

Nordstrom
05.2019 - 08.2022

As a Customer service representative my duties is to answer income calls with a professional attitude, Note taking the customers interactions and keeping customer stress free by managing high stressful situations , Staying calm under pressure , Solving customer problems expeditiously ensuring customer satisfaction as my {accomplishment }

Education

High School Diploma -

Harper Woods
Detroit, MI
06.2017

Skills

  • Emotional Support
  • Hygiene maintenance
  • Healthcare coordination
  • Transportation Services
  • Remote Video Conferencing
  • Case Review
  • Problem-Solving
  • Personal Care Worker
  • Customer Service
  • Problem-solving abilities
  • Data Entry
  • Active Listening
  • Professional telephone demeanor
  • Call Center Operations
  • Scheduling
  • Sales expertise
  • Multi-line phone talent
  • Document Control
  • Sales closing
  • Fast Learner
  • Resident Care Associate
  • Laptop and Tablet Operation
  • Housekeeping

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Timeline

Respite Care Provider

All in the Family
07.2024 - Current

Customer Service Agent

Bath & Body Works
09.2022 - 10.2023

Customer Service Representative

Nordstrom
05.2019 - 08.2022

High School Diploma -

Harper Woods
Tazareea Taylor