Tazaria Anderson
McDonough,GA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Takeda Patient Support
11.2023 - Current
- Assist patients with insurance access and coverage issues, conduct benefit investigations on patient’s insurance coverage, work with specialty pharmacies to set up medication shipment and delivery, document over 20 inbound and outbound calls remotely every day, manage a region with about 15 patients monthly, maintain and update patient files, and work with commercial/private insurance companies to provide medication coverage to patients.
Case Manager
Faith Health Services
04.2022 - 10.2023
- Manage caseloads of 90 patients remotely every month, assess and record patients' physical and mental wellness, record patients’ physical and mental wellness into company database, follow up with clients to ensure satisfaction with services, and getting patients in touch with providing agencies to provide and manage Medicaid services.
Reception Technician
CSL Plasma
05.2021 - 04.2022
- Collect information from new and returning donors prior to their visit, check donor's vitals before donating, perform finger sticks to obtain plasma samples, performed over 50 screenings per day, check donor's hematocrit and protein levels, verify donor suitability, and answer phones.
Administrative Assistant
Extended Health Services
08.2020 - 05.2021
- Schedule appointments for patients and home health aides, update medical records daily, ensure patient confidentiality, assist with clinical duties when needed, assist owner with hiring process, patient admission, file and fax medical records, assist with payroll for all employees, and perform background checks on new patients and employees.
Receptionist Intern
Bridgeway Hospice and Palliative Care
11.2019 - 05.2020
- Restock supplies and submit purchase orders to maintain stock levels, help office staff prepare reports and presentations for internal or client-related use, and provide clerical support to company employees by copying, faxing, and filing documents.
Education
Master of Business Administration -
CLAYTON STATE UNIVERSITY
Morrow, GA05.2025
Master of Health Administration - undefined
CLAYTON STATE UNIVERSITY
Morrow, GA05.2022
Bachelor of Science - undefined
CLAYTON STATE UNIVERSITY
Morrow, GA05.2020
Skills
- Medical Terminology,
- Receptionist Skills
- Conflict Resolution
- Time Management
- Clerical Skills
- Patient verification
- Insurance Regulations
- Data Entry and Analysis
- Patient support
- Health History Documentation
- Needs Assessment
- Case Management
- Regulatory Compliance
- Care Coordination
Activities
- Hope Scholarship recipient
- Intern for Bridgeway Hospice and Palliative Care
- Member of Beauty and Brains
- Member of Student Alumni Association
- Snickers Marathon volunteer
Certification
Google AD Certification
Digital Marketing Simternship Certification
Semrush Academy Certification
Digital Marketing Certification
Timeline
Case Manager
Takeda Patient Support
11.2023 - Current
Case Manager
Faith Health Services
04.2022 - 10.2023
Reception Technician
CSL Plasma
05.2021 - 04.2022
Administrative Assistant
Extended Health Services
08.2020 - 05.2021
Receptionist Intern
Bridgeway Hospice and Palliative Care
11.2019 - 05.2020
Master of Business Administration -
CLAYTON STATE UNIVERSITY
Master of Health Administration - undefined
CLAYTON STATE UNIVERSITY
Bachelor of Science - undefined
CLAYTON STATE UNIVERSITY
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