Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

TAZRIN PARVIN

14Roosevelt Towers,apt-601e CAMBRIDGE ,MA
TAZRIN PARVIN

Summary

Dynamic Sales Associate with proven expertise in customer service and teamwork, honed across roles at Hudson News and Marshalls. Excelled in inventory tracking and problem-solving, boosting store performance through effective collaboration and customer engagement. Demonstrated exceptional cash register operation and verbal communication skills, contributing to significant customer satisfaction improvements.

Overview

7
years of professional experience

Work History

Hudson News

Sales Associate
03.2021 - 05.2024

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchange
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Marshalls

Sales Associate
02.2018 - 11.2019

Job overview

  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Dunkin Donut Watermark Company,Boston

Cashier
04.2017 - 08.2018

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Gov,woman’s College ,Dinajpur
BANGLADESH.

Bachelor Of Scenic. from Chemistry ,
01.1986

University Overview

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skill
  • Verbal/written communication
  • Cash Register Operation
  • Store Opening and Closing
  • Inventory Tracking
  • Merchandise Display

Timeline

Sales Associate
Hudson News
03.2021 - 05.2024
Sales Associate
Marshalls
02.2018 - 11.2019
Cashier
Dunkin Donut Watermark Company,Boston
04.2017 - 08.2018
Gov,woman’s College ,Dinajpur
Bachelor Of Scenic. from Chemistry ,

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